Department of Homeland Security

SUPVY HUMAN RESOURCES SPECIALIST

Salt Lake City, Utah, Seattle, Washington, Phoenix, Arizona, Los Angeles, California, San Francisco, Full time

SUPVY HUMAN RESOURCES SPECIALIST

Department: Department of Homeland Security

Location(s): Salt Lake City, Utah, Seattle, Washington, Phoenix, Arizona, Los Angeles, California, San Francisco, California, Denver, Colorado, Washington, District of Columbia, Miami, Florida, Atlanta, Georgia, Chicago, Illinois, Indianapolis, Indiana, New Orleans, Louisiana, Boston, Massachusetts, Minneapolis, Minnesota, Kansas City, Missouri, Albuquerque, New Mexico, New York, New York, Oklahoma City, Oklahoma, Portland, Oregon, Austin, Texas

Salary Range: $143913 - $187093 Per Year

Job Summary: The primary purpose of this Supervisory Human Resources position is to serve as a first-line Supervisor over the Transportation Security Agency (TSA) employee benefits and retirements processing programs, functions, and related staff. This position provides leadership and direction to a team of specialists for planning, developing, maintaining, and evaluating policies and programs directly impacting employee benefits and retirements.

Major Duties:

  • This SUPVY HUMAN RESOURCES SPECIALIST position is located in the Benefits and Retirement Branch, Human Capital Operations, Human Capital, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Serving as a subject matter expert (SME) over the full range of employee benefits, i.e., retirement, health benefits, life insurance, etc. As such, conducts research and responds to senior TSA leadership, Department of Homeland Security (DHS), Office of Inspector General (OIG) and congressional inquiries providing responses and testimony on unique and extremely difficult, escalated issues related to benefits and retirement programs. Considers technical, budgetary, regulatory, and political issues that involve other organizations inside and outside of TSA. Providing operating guidelines and analysis and interprets program policy related to federal retirement benefits processing and the processing of retirement personnel actions, both of which may have TSA wide impact. Coordinating efforts to identify and analyze problem areas, issuing appropriate guidance and job aids for resolution as well as to educate field HR representatives, Administrative Officers and Headquarters (HQ). Representing TSA on Integrated Project Teams, informal work groups, and with outside stakeholders including DHS, Office of Personnel Management (OPM), and the National Finance Center (NFC) regarding process improvement quality/timeliness of TSA's retirement process, and high-level initiatives. Communicating appropriate guidance to field HR representatives and administrative officers in the areas of benefits, retirements, life insurance open season enrollment and Thrift Savings Plans (TSP) through a variety of means including conference calls, bulletins, training courses, conference presentations, and job aids. Supervisory/Managerial duties: include serving as a first line supervisor for the organization. This includes but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving routine problems that typically impact the objectives of the organizational unit; and when required, coordinating with customers outside the immediate organization.

Qualifications: To qualify for the SV-J Pay Band (equivalent to GS-14), you must have one year of specialized experience equivalent to the SV-I or GS-13 Pay Band in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position to be filled. Specialized experience is defined as: Analyzing and reconciling discrepancies or inconsistencies on benefits and creditable retirement service; AND Advising on the full range of employee benefit programs including retirement and insurances; AND Developing and presenting retirement and benefit informational materials for communication to managers and employees.; AND Developing, delivering, and coordinating presentations on retirement, benefits, workers' compensation, and other benefits related topics. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.

How to Apply: All of the following must be received in our office by 11:59 PM EST (Eastern Standard time) on the closing date of this announcement. If we do not receive all required information by the closing date, your application may not be considered.To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above. Your application must include: Resume Manual Assessment Applicable supporting documents (see Required Documents Section) To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete. It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center. We encourage you to apply online. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status and review your notifications sent by the hiring agency regarding your application.

Application Deadline: 2026-04-27