Department: Department of the Air Force
Location(s): Randolph AFB, Texas
Salary Range: $90823 - $118072 Per Year
Job Summary: Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The purpose of this position is to serve as the Supervisor, Network Control Center. This work center is responsible for resolving shortfalls in daily operation, providing first line customer service for problem resolution, and providing technical solutions for new communications/computer requirements.
Major Duties:
Qualifications: In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Information Technology (IT) Management Series 2210 (Alternative A). https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-11, or equivalent in other pay systems. Examples of specialized experience includes Experience with a wide range of computer/telecommunications principles, concepts, and methodologies to accomplish work processes through the use of computer/telecommunications devices, methods, services and facilities; review, analyze, and resolve difficulty and complex communications problems. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of Message Handling System (MHS) SMTP gateway software to administer and troubleshoot email connectivity Knowledge of Microsoft DOS, Windows 3.X, Workgroups, 95, NT, and UNIX operating systems to develop and implement connectivity between application programs across multiple computer platforms. Knowledge of Novell, Windows NT, and UNIX network operating systems to develop and implement connectivity between application programs across multiple computer platforms Knowledge of Microsoft Exchange email to develop and implement connectivity between email programs across multiple computer platforms Knowledge of Palindrome, ArcServe, and BANYA Vines network backup software and hardware to backup data Knowledge of x.400, x.500, Intelligent Messaging, and directory services protocols to develop, implement, and maintain email directory synchronization multiple computer platforms. Knowledge of TCP/IP and IPX/SPX protocols to manage IP addresses and Domain Name Servers to maintain network operations Knowledge of various transmission media including UTP, fiber optics, and coaxial cable to install and troubleshoot network installations. Knowledge of Air Force computer, network systems development and maintenance documentation regulations necessary to document standard technical solutions and configuration and to establish appropriate policy, procedure and implementation criteria. Knowledge of the Microsoft Office Suite to perform everyday office activities, develop telecommunications and computer systems, and to ensure efficient utilization of computer resources. Skill at relating aspects and parts of a project to the overall needs of the organization in order to guide the group's efforts in accomplishing projects. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
How to Apply: The complete Application Package must be submitted by 11:59 PM (ET) on 05/01/2026 To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12943110 To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process. To apply for this position, you must provide a complete Application Package which includes: 1. Your Resume. If you submit more than one resume, only the most recent will be reviewed. The "most recent" is considered the resume with the latest timestamp. Resumes may not exceed two pages. The two-page resume ensures the most relevant experience is reviewed and considered, which is a common practice in both the public and private sectors. Resumes exceeding two pages will be removed from consideration. Additional information on how to complete or update your resume may be located here. For qualification determination your resume must contain hours worked per week and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient, and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Current Federal Civilian Employees may list any relevant performance related rating (given within the last three years) and/or incentive awards in your resume. Do NOT include photographs, inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume. If the resume you submit contains such information you will not be considered for this vacancy. Your name, first and last, MUST be included on your resume. 2. A complete Application Questionnaire 3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name. 4. Help recruiters find you. Make your resume and profile searchable, which means recruiters may contact you about possible jobs. Additional information may be located here. PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan. Human Resources WILL NOT modify or change any answers submitted by an applicant.
Application Deadline: 2026-05-01