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ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
About us
Are you passionate about making a difference in the lives of Aboriginal and Torres Strait Islander men and other men impacted by the justice system?
The Salvation Army is seeking a compassionate and dedicated Support Worker (Lived Experience) to join our Brothers Healing team. This unique and rewarding role is ideal for a man with personal experience of the justice system, homelessness, or recovery from alcohol and other drugs (AOD), who wants to stand shoulder-to-shoulder with other men on their healing journey.
About the Role
As a Support Worker (Lived Experience), you will use your own story of resilience and recovery to build genuine connections with men exiting custody, AOD rehab, or those at risk of homelessness. You will play a vital role in helping men stabilise their housing, connect to community supports, and work towards a stronger, more positive future. You will be working as part of a team aligned with The Salvation Army’s Trauma-Informed Care, No Wrong Door Policy, and Mission and Values.
This is a Casual position based in Cessnock, NSW. Salary is in accordance with SCHADS Crisis Level 1.
How you will make an impact
Build trust and meaningful relationships with men using lived experience
Support the implementation of case plans and coordinate access to services
Share insights to enhance client engagement and service strategies
Offer empathy, hope and practical support through shared experience
Help men access housing, services, and build connections in the community
Co-facilitate wellbeing and inclusion activities
Contribute to the safety and improvement of services
Work collaboratively with case managers and the wider support team
Maintain accurate client records and contribute to a safe, inclusive service environment
Collaborate with the team to strengthen service delivery and community impact
What you will bring
Lived experience relevant to the client group (justice system, homelessness, AOD recovery)
Certificate III in Community Services or willingness to work toward it
Strong communication, teamwork and self-reflection skills
Ability to work in alignment with trauma-informed and culturally safe practices
Understanding of The Salvation Army’s Model of Care and Trauma-Informed Care principles
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What we offer
Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
Flexible working arrangements (if applicable)
Access to EAP and health & wellness initiatives
Ongoing training and development opportunities that enhance on-the-job skills and proficiency
Rewarding and fulfilling purpose-driven careers that have positive and sustainable social impacts
How to Apply
If you’re ready to turn your experience into purpose and walk alongside other men on their healing journey, we would love to hear from you.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration