At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces.
We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.
Ready to join us?
As a Support Specialist for Sport Science, you’ll perform the core responsibilities of our global support team—acting as the first point of contact for users and resolving general technical inquiries across our human performance products. Alongside day-to-day calls and emails, you’ll take ownership of more complex cases related to athlete monitoring and performance analysis. You’ll leverage the WIMU advanced monitoring ecosystem, applying sport science principles to guide customers, troubleshoot nuanced issues, and expand their knowledge of high-performance workflows. Our global support team delivers game-changing support experiences, making sure customers know how to use Hudl in the best way possible to enhance their game. You’ll act as an internal advocate for evolving customer needs while teaming up with our product teams to surface customer insights.
This role requires days in the office every week, so we’re currently considering candidates who live within a commuting distance of our offices in Sydney, Australia.
The base salary range for this role is displayed below—starting salaries will typically fall near the middle of this range.
We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices.
Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong.
We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports.
We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to apply—we’d love to hear from you.