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Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely!
Overview:
Precisely’s Summer Internship Program is a paid, part-time opportunity for undergraduate students actively enrolled in university. The program that begins July 1st and concludes September 30th. The Support Engineer Intern will work closely with the Support team.
The Technical Support Intern will assist with improving our internal IT support processes and enhancing end-user experience across the organization. You will help document recurring technical issues, contribute to the creation of knowledge base articles, and support the implementation of service desk improvements. Key project deliverables include a documented knowledge base resource library, a summary report of common support trends, and measurable improvements in ticket response workflows. By the end of the internship, we expect you to have contributed to a more efficient and user-friendly technical support system. Develop AI Support agents.
What you will do:
What we are looking for:
Program benefits:
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