Support Coordinator

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Support Coordinator – Bradford No Second Night Out

Location: Endeavour House, 734 Great Horton Road, BD7 4EY
Working Hours: 15 hours per week, weekend working 8am-4pm
Contract Type: Permanent
Salary: £25,110 - £32,090 per annum (pro rata)

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives?

Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.

We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.

About the Role

As a Support Coordinator, you'll be a key member of our team, providing vital assistance and guidance to individuals on their journey towards sustained housing.

To find out more about Bradford No Second Night Out, please follow the link - Bradford No Second Night Out

What You’ll Do

Key duties will include:

• Offering holistic support and enhanced housing management to service users accessing the NSNO service in Bradford.
• Collaborating closely with colleagues and partner organisations to ensure comprehensive care.
• Empowering individuals to overcome barriers, achieve independence, and maintain permanent tenancies.
• Assisting clients at risk of losing their tenancies to prevent homelessness and promote stability.

To Succeed in This Role, You’ll Need:

• Experience of supporting vulnerable people is essential.
• Knowledge of the causes of alcohol/substance misuse, mental health and homelessness.
• Experience of support planning and risk assessing is desirable. 
• Knowledge of housing options available and relevant legislation is desirable.
• Empathy and compassion, along with the ability to build trusting relationships.
• Problem-solving aptitude to help clients overcome challenges.
• Strong communication skills for effective interaction with diverse individuals.

At Waythrough, we believe in providing comprehensive training to ensure that our team members have the skills and knowledge necessary to fulfil their roles. So, if you have a passion for making a positive impact on people's lives but lack some of the necessary skills, we encourage you to apply.
 

To view the full job description and person specification for this role, please click here.
Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. 

The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band.

About Waythrough

Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England.

With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives.

Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk.

How to Apply

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.