Since its launch in 2015, Tonsser has become the leading football app and platform for young players, focusing on creating equal conditions and opportunities for players to unlock their potential. After building a thriving community in the Tonsser app and across social media, we are now locked in on international expansion in Europe and out of Europe for 2025 and 2026.
As we work to add more value, give visibility and provide more opportunities for youth players in France, England and the Netherlands, Tonsser is looking for customer experience Interns for various missions.
The Job
In this internship, you will become part of the Customer Experience team, with a focus on User Support and Engagement. Your main task will be to solve the support tickets our users submit through the app.
The internship will yield invaluable experience in communicating with users, understanding them and sharing insights and learnings to improve the product. User Support will always take priority.
Finally, if the user support is under control, you might work on our in-app content, which aims to increase user engagement and retention.
All internships are, by default, unpaid.
Start Date: Ongoing Recruitment
Length: 2 months