Takealot.com, a leading South African online retailer, is looking for a highly talented System Analyst to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
This position reports to the Operations Analytics Manager
Purpose of the role:
Supporting the Supply Chain with a focus (but not limited to) on Inbound teams on daily operational system issues, systematic investigations and providing technical support both internal and
external (i.e. 3rd party service providers like Adaptris and Oracle).
Your responsibilities will include:
Supporting the Inbound Supply Chain Operations team with:
- Providing high quality data and process analysis to the Supply Chain Operations team to identify problem areas and suggest improvements.
- Investigating system performance issues and identifying on opportunities for improvement to inbound systems
- Managing a team of Technical Support Specialists and providing technical support for both internal and external stakeholders
- Creating and maintaining operational reports on Looker, Looker Studio, DataForm, data pipelines and bespoke solutions
- Administration of inbound supply chain systems, primarily focused on managing day to day capacities for inbound delivery bookings.
- Providing User Acceptance Testing for inbound system changes and EDI integrations with external stakeholders
Attributes required:
- Advanced proficiency with SQL is a must
- Experience in data visualization tools such as Looker Studio, Power BI
- Coding (preferably Python) advantageous
- Analytical, strong process improvement approach and structured thinking
- Solutions-oriented, can-do attitude, self-motivated
- Ability to motivate, manage, discipline and develop team members
- Strong prioritisation, time management and project management skills
- Interpretive and probabilistic decisions
- Specialized service of analytical/ technical/ advisory nature
Qualifications:
- 3 years technical knowledge of system workflows and integrations
- 3 years’ experience as an analyst (business analyst, data analyst, system analyst) - in the Supply Chain and Retail Industry or similar
advantageous
- Basic SQL
- NQF7 or final year
The Environment:
- takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, it's all in the execution after all.
- We love what we do and what we are creating.
We seek to Employ an Extra Ordinary Mind who:
- is respectful but forthright
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
- is passionate about the potential of e-commerce and delivering a world-class customer experience
- is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
- is business SMART. Able to think about problems from a business perspective using technical and product input;
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
- will be at the cutting edge of developing new concepts for takealot.com
- thinks like an owner of the business
- is SMART, has INTEGRITY and is HARD WORKING
If you meet the above you are an Extraordinary Mind so come and join us!
Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.