Doordash usa

Supply Chain Operations Manager

United States - Remote Full Time

About the Role

DoorDash is building an internal supply chain service that will support multiple organizations across the company—including IT, Merchant Operations, Engineering, and more. This centralized operation will bring greater control, efficiency, and scalability to how devices and technology assets are procured, stored, provisioned, and deployed.

The Supply Chain Manager will play a critical role in leading the day-to-day operations of this function, managing internal partnerships, and driving continuous improvement to ensure the service meets evolving business needs.

Key Responsibilities

  • Operational Leadership
    Oversee the daily execution of all supply chain functions, including procurement, inbound and outbound logistics, warehousing, provisioning, and device deployment. Develop and maintain standard operating procedures (SOPs) to ensure consistency, compliance, and operational excellence across all service lines. Monitor warehouse performance, ensure adequate staffing coverage, and lead problem resolution when disruptions occur.

  • Stakeholder Partnership
    Act as the primary interface between the supply chain operation and internal organizations (such as IT, Merchant Operations, Wolt, Finance, HR, and Engineering). Gather business requirements, translate them into operational plans, and ensure each partner’s needs are met with clear SLAs and measurable outcomes. Regularly communicate service updates, performance metrics, and improvement opportunities to stakeholders.

  • Process Optimization
    Evaluate current workflows to identify inefficiencies and implement process enhancements that reduce lead times, improve order accuracy, and lower operational costs. Leverage technology tools such as asset management systems (AMS), ERP integrations, and analytics dashboards to streamline processes and support data-driven decision-making.

  • Vendor and Partner Management
    Collaborate with third-party logistics providers (3PLs), refurbishers, and equipment suppliers to maintain consistent service delivery. Negotiate contracts and performance terms to ensure alignment with DoorDash’s standards and financial objectives. Monitor vendor performance against KPIs and take corrective action where necessary.

  • Inventory and Asset Management
    Maintain optimal inventory levels to balance demand with cost efficiency. Develop and manage forecasting models that account for historical usage, lead times, and business growth projections. Ensure all device movements and transactions are accurately reflected in the asset management system to support audit readiness and lifecycle tracking.

  • Data, Reporting, and Analysis
    Build and maintain key operational dashboards and performance reports that provide visibility into fulfillment accuracy, service levels, cost savings, and throughput. Use these insights to identify trends, predict bottlenecks, and proactively drive improvements. Present data-driven recommendations to leadership and partner teams.

  • Scalability and Expansion Planning
    Develop repeatable frameworks that allow the internal supply chain model to scale across new regions and support additional business units. Partner with global teams to document best practices and establish a blueprint for warehouse expansion and process replication.

  • Compliance, Security, and Risk Management
    Ensure operations adhere to internal controls, asset tracking standards, and data privacy regulations. Support financial and operational audits by maintaining accurate records and robust control mechanisms for inventory and asset handling.

  • Cross-Functional Collaboration
    Partner with Finance and Procurement on budgeting, cost forecasting, and vendor payments. Work with IT and Engineering to ensure systems integrations function seamlessly. Collaborate with People and Workplace teams to support workforce planning, safety standards, and space utilization.

  • Continuous Improvement and Innovation
    Foster a culture of continuous improvement within the team by introducing process automation, new technologies, and best practices in logistics and supply chain management. Lead initiatives that enhance the overall service experience for internal customers and end users.

Qualifications

  • 7+ years of experience in supply chain management, logistics, or operations (preferably within technology or service-based organizations).
  • Demonstrated success in standing up or scaling supply chain or fulfillment operations.
  • Strong analytical skills with experience using data to drive decision-making and process improvement.
  • Exceptional communication, stakeholder management, and project leadership skills.
  • Working knowledge of ERP, AMS, or warehouse management systems.
  • Bachelor’s degree in Supply Chain Management, Operations, or related field (MBA preferred).

Why Join Us

This is a rare opportunity to help shape DoorDash’s next-generation internal supply chain service from the ground up. You’ll have a direct impact on how devices and technology assets are managed and delivered globally, creating operational value and efficiency across multiple organizations within DoorDash.


We expect this position to be filled by 2/2/26

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$149,600$220,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.