Supplier Risk Management & Monitoring Manager - FTC

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. 

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The Role:

Reporting into the Head of Third-Party Risk & Oversight, you will be responsible for coordinating activities for 3rd Parties, keeping track of upcoming events and ensure all parties required are aware of upcoming deadlines/ events/ meetings/schedules required. Key interfaces will include the wider 3rd Party Supplier Management Oversight Team, teams within Investment Operations as well as Third Party Suppliers.

Key Responsibilities for this role:

• Responsible for third party due diligence - Facilitation and writing up of reports and for certain categories of supplier either thematic onsite visits or an entity visit
• Receive either biannually or annually a SOC report from supplier. Conduct reviews of SOC reports and liaise with business and third parties for queries. Documentation of SOC reviews across Top 50 suppliers
• Review and pass to SMEs to review and provide input.  
• Once received collate queries, feedback for follow up on concerns raised.  Backwards and forwards to resolve or get further information.  Facilitation
• Provide guidance and support to SME teams on alignment to supplier risk handbook and op risk framework including definition of KRIs, KPIs and other key metrics as appropriate.
• Co-ordinate creation of exit plans by seeking input from SMEs, review and sign-off.   
• Act as a central facilitation point for inbound and outbound requests for information on BCP plans etc. IT reviews, leveraging the inputs of SME Oversight teams where required. 
• Assurance driven activities (AAF) and Audits
• Walk through of process – coordinating with all business areas that own key controls
• Evidence Production: Provide evidence of sample dates & production activities
• Queries from auditors – supporting SME teams and own due diligences and SOCs
• Policy, framework attestation for suppliers, EFMs & IGOs:
• Conduct annual attestation against group policy to produce how compliant MGG

Key Skills, Competencies & Experience:    

Technical skills;

• Experience of leading due diligence with knowledge of asset management to be able to challenge suppliers and writing due diligence reports 
• Experience of SOC report reviews with insight-based outcomes
• Third party risk management experience (outside of BAU e.g. designing KRIs and quantifiable measures)
• Through understanding of the firm's risk framework for operational risk, third party risk and what good risk management looks like
• Experience of facing off to senior leadership providing proactive challenge to improve risk culture

Non-technical skills;

• Close attention to detail
• Proactive attitude towards risk management with proven skills to demonstrate forward looking risk mitigation (e.g. implementation of leading risk indicators)
• Resilient under fast paced, high pressure scenarios
• Hands-on with delivery of outcomes
• Able to build strong relationships and credibility with stakeholders outside of own team

Experience;

• Significant experience in Financial Services
• Preferable experience in 3rd Party Risk Oversight/Vendor Management
• Experience in first line risk management

Work Level: Experienced Colleague

What we offer:

At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

• As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.

• Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.  

• Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.

• Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. 

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com