Supplier Relationship Manager

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Join Us as a Supplier Relationship Manager- Make an Impact at the Forefront of Innovation

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

As a Supplier Relationship Manager, you will play a critical role in driving supplier performance and operational excellence in support of a strategic customer partnership within the Clinical Research Group. Your focus will be on supplier relationship management and performance optimization on behalf of a fast moving innovative biotech sponsor, ensuring strong alignment with both Thermo Fisher’s and the sponsor’s standards and values. We work collaboratively across Procurement, Quality, Operations, and Finance to enhance supplier capability, optimize total value, and embed best-in-class relationship management practices that support innovation and accelerated delivery.

What You'll Do:

Strategic Supplier and Relationship Management

• Develop and maintain strategic partnerships with both customers and suppliers, fostering trust, transparency, and shared success.

• Translate customer and business objectives into measurable supplier performance goals.

• Facilitate regular business reviews and lead supplier performance improvement initiatives.

• Resolve issues and align cross-functional teams through strong communication and influence.

Supplier Performance & Operational Excellence

• Manage supplier performance metrics, conduct root cause analysis, and implement corrective/preventive actions.

• Apply Lean, Six Sigma, and Total Cost of Ownership (TCO) principles to drive efficiency and risk mitigation.

• Lead initiatives to reduce project timelines and improve supplier innovation and reliability.

• Partner closely with internal study or project teams to balance strategic oversight with hands-on problem-solving.

Data Analytics, Systems, and Process Automation

• Use ERP and Quality systems (SAP, Oracle, TrackWise, Mosaic, etc.) to track and manage supplier data.

• Build dashboards and scorecards using tools such as Power BI, Excel, or Tableau to visualize performance trends.

• Leverage automation and workflow tools to improve visibility and efficiency across supplier management processes.

Cross-Functional Leadership & Collaboration

• Influence without authority to align internal teams and external partners toward shared business goals.

• Collaborate across Quality, Procurement, Finance, and Clinical Operations to harmonize processes and priorities.

• Consolidate supplier performance data at a portfolio level to support executive reporting and business decisions.

Business & Financial Acuity

• Conduct supplier spend and cost analysis to identify savings and value creation opportunities.

• Provide executive-level insights linking supplier performance to financial outcomes.

• Support supplier segmentation, governance, and risk-based oversight methodologies.

Education & Experience

• Bachelor’s degree in Engineering, Supply Chain Management, Business Administration, or related subject area required. Advanced degree or certifications (Lean, Six Sigma, PMP) preferred.

• Proven experience in Supplier Management, Strategic Sourcing, or Supply Chain Operations in a regulated environment (e.g., Pharma, Medical Device, Biotech). Experience working with clinical trials is highly preferred.

• We value a proven ability to lead supplier performance improvement and relationship management initiatives. Experience using ERP/QMS systems and data analytics tools. Prior exposure to regulated frameworks (GxP, ISO, ICH) preferred.

Knowledge, Skills, Abilities:

• We seek strong relationship-building, stakeholder management, and negotiation skills.

• Analytical problem solver with a track record of driving measurable performance improvements.

• High emotional intelligence and excellent communication/presentation skills.

• Self-starter who thrives in a matrixed, fast-paced environment.

• Proficiency with Microsoft Office Suite and visualization platforms.

• Ability to travel 25-50% to regional sponsor offices.

Why Join Us?

When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference.

Apply today to help us deliver tomorrow’s breakthroughs.