Department: Other Agencies and Independent Organizations
Location(s): Woodlawn, Maryland
Salary Range: $169279 - $197200 Per Year
Job Summary: Serves as Program Manager (Director) in the Business Intelligence and Analytics Division (BIAD), Office of Information Technology (OIT). The incumbent is responsible for exercising management and operational control and serves as a liaison for execution and evaluation of organizational business analytics and management informational needs.
Major Duties:
Qualifications: WHO MAY APPLY: Applications will only be accepted from applicants eligible for one of the following categories. Federal employees currently serving under career or career conditional appointments; Federal employees currently serving under the following types of appointments: Schedule A, Reg. 213.3102 (U) appointments for individuals with disabilities; Former Federal employees eligible for reinstatement (i.e., those who have career status or separated from a career-conditional appointment less than 3 years ago); Current or former Federal employees eligible under the Interagency Career Transition Assistance Program (ICTAP); or Veterans Employment Opportunity Act (VEOA) Eligibles (i.e., Preference-eligible veterans OR veterans who have been separated from the armed forces under honorable conditions after 3 years or more of continuous service). Federal employees serving under excepted service appointments with competitive service compatibility (e.g., Postal Service, Foreign Service, an agency with an interchange agreement, etc.) may be eligible to apply. Please visit Excepted Service Appointments with Competitive Service Compatibility for more information. NOTE: Excepted service employees serving under Schedule A appointments for Attorney positions or Pathways Programs appointments (Presidential Management Fellows, Recent Graduates, and Interns) are not eligible for consideration. HOW TO QUALIFY: Eligible applicants must meet the following qualification requirements. Resumes exceeding two pages in length will not be considered. Visit the 'Required Documents' section below for more information. Applicants must have 52 weeks of specialized experience at the GS-14 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience must include ALL of the following: Data analytics and applying a variety of data mining methods and statistical concepts; Developing and overseeing business intelligence processes and projects; Communicating technical information to stakeholders; Anticipating organizational needs/problems and providing advice and guidance to senior leadership. Qualification requirements must be met by the closing date of this announcement. Applicants for promotion must have 52 weeks at GS-14. Time in grade requirement must be met by the closing date of this announcement.
How to Apply: Please follow all instructions carefully. Errors or omissions may affect your eligibility. When answering the questionnaire, remember that your experience is subject to verification by the selecting official. You may be asked to provide specific examples or documentation of experience to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. Notice Concerning Materially False, Fictitious, or Fraudulent Statements Anything you claim in the occupational questionnaire or in your SSA-45 may be subject to verification. By completing the electronic application process, you are certifying that any statements you make are true, complete, and correct to the best of your knowledge and belief and are made in good faith. Materially false, fictitious, or fraudulent statements or representations are subject to disciplinary action. To apply for this position, you must provide a complete Application Package which includes: A Resume The Occupational Questionnaire: Click on the Apply Online button to create an account or log into your existing USAJOBS account and follow the prompts to complete the occupational questionnaire. Additional Required Documents, if applicable (See Required Documents section). The complete Application Package must be submitted before 11:59 p.m. (EST) on 05/18/2026. Failure to upload any required documents will disqualify your application from consideration. If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Alana Outen at 000-0000 or alana.outen@ssa.gov. Individuals with hearing or speech disabilities may use the listed email or 7-1-1 for TTY-based Telecommunications Relay Services to call the listed phone number. Additional Telecommunications Relay Services options are available in each state: https://www.fcc.gov/general/trs-state-and-territories Due to our security procedures, our office will not accept any applications submitted via email, standard mail, or facsimile sent directly to the Servicing Personnel Office. Applicants are required to file through the online application process. The email address is listed only for inquiries about the position or the How to Apply process. To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account.
Application Deadline: 2026-05-18