Supervisory Management and Program Analyst (DE)

Supervisory Management and Program Analyst (DE)

Department: Department of Education

Location(s): San Francisco, California, Denver, Colorado, District of Columbia, District of Columbia, Atlanta, Georgia, Chicago, Illinois, Kansas City, Missouri, New York County, New York, Philadelphia, Pennsylvania, Dallas, Texas, Seattle, Washington

Salary Range: $150359 - $197200 Per Year

Job Summary: This position is located in U.S. Department of Education (ED) Office of Federal Student Aid (FSA) The Office of Federal Student Aid administers the federal financial aid programs under Title IV. These programs provide billions of dollars in federal loans, grants, and work-study funds to students and their families for education beyond high school. By funding America’s future, one student at a time, FSA is committed to keeping the promise made through the Higher Education Act of 1965.

Major Duties:

• APPLICATION LIMIT: This vacancy announcement is limited to the first 100 applications received and will close at 11:59PM Eastern Time on the day that we receive the 100th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. We encourage you to read this entire vacancy announcement prior to submitting your application. As a Supervisory Management and Program Analyst, GS-0343-15, you will be responsible for: • Providing strategic guidance to senior staff on complex program issues, develops integrated evaluation systems, leads long-range planning and policy development to support key initiatives, and ensures integration of program evaluation and measurement concepts within the business unit. • Providing strategic leadership and expert guidance on program evaluation, employee engagement, and organizational effectiveness by coordinating with senior leaders, analyzing complex issues, and implementing innovative solutions across dispersed agencies. • Acting as a liaison across agencies and represents the program at professional events, presenting findings on program evaluation and planning while ensuring cutting-edge systems meet both operational and strategic goals. • Handling strategic human capital management, including workforce planning, employee engagement, supervisory duties, and compliance with hiring and equal opportunity policies. • Utilizing data-driven analysis and evaluation to enhance FSA’s management systems, reduce improper payments, and advise leadership on strategic goals and workforce development.

Qualifications: Minimum Qualification Requirements You may meet the minimum qualifications for the GS-15, if you possess the specialize experience, education, or a combination of the two. Specialized Experience for the GS-15 One year of experience in either federal or non-federal service that is equivalent to at least a GS-14 performing two (2) out of three (3) of the following duties or work assignments: 1. Experience integrating complex organizational elements, developing innovative solutions, and delivering strategic insights through data visualization to guide senior leadership decisions. 2. Experience in human capital planning and supervising staff including assigning work based on staff capabilities, requirements, and organizational priorities, establishing work schedules, evaluating work products and providing constructive feedback, setting performance standards and conducting staff reviews, recruiting, training, and resolving complaints and grievances. 3. Experience related to supporting requirement identification, problem solving, process improvement, general loan servicing, applying administrative laws, policies, regulations, and precedents applicable to the administration of loan servicing programs. Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). 1. Ability to analyze and understand complex programs, processes and project management techniques to meet deadlines. 2. Knowledge of qualitative techniques for analyzing and ensuring effectiveness, efficiency, and productivity of an organization. 3. Ability to present to all levels of both internal and external stakeholder. 4. Ability to supervise subordinate staff, provide direction on work assignments and reviews quality and quantity of assigned work, analyze and reassign work as needed to meet agency goals. 5. Ability to identify areas of improvement and provide recommendations on improvements.

How to Apply: Step 1: Create a USAJOBS account (if you do not already have one) at www.usajobs.gov. Step 2: Create a resume using the USAJOBS resume builder or upload a resume into your USAJOBS account. Ensure that your resume demonstrates your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiates your responses to the occupational questionnaire. Step 3: Upload any required documents into your USAJOBS account (must be less than 3MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, or Word (DOC or DOCX)). Step 4: Click "Apply Online" and follow the prompts to complete the occupational questionnaire and attach any required documents. Verify that uploaded documents from USAJOBS transfer into the agency's hiring system. You will have the opportunity to upload any additional required documents in the agency's hiring system. Click “Finish” to submit your application. NOTE: You may update your application or required documents at any time while the announcement is open by logging into your USAJOBS account, clicking on "Application Status," clicking on the position title, clicking "Update Application,” and following the prompts. In order to receive consideration for this position, you must submit your complete application, including all required documents, by 11:59 PM Eastern Time on the closing date of the vacancy announcement. If the vacancy announcement has an application limit, we recommend that you submit your complete application at the time of initial application. We will not accept any required documentation after the closing date of the vacancy announcement. If you have any questions regarding submitting your application, please contact the HR Specialist listed under the Agency Contact Information.

Application Deadline: 2026-01-27