Supervisory Investigator - Investigations Division

Supervisory Investigator - Investigations Division

Department: Department of Veterans Affairs

Location(s): Anywhere in the U.S. (remote job), United States

Salary Range: $125776 - $197200 Per Year

Job Summary: The Investigations Division is responsible for reviewing and investigating allegations of misconduct, retaliation, or poor performance involving VA's senior leaders and whistleblower retaliation allegations against all VA supervisors. The Investigations Division makes recommendations for disciplinary, non-disciplinary, and corrective actions to leadership.

Major Duties:

• Serve as the first line supervisor and manage the day-to-day operations of a staff of investigators in the conduct of administrative investigations and related activities. The incumbent supervises the case management and technical advice on matters referred to OAWP for investigation. The incumbent develops general investigative strategies and tactics to resolve complex investigative issues. The incumbent will from time-to-time investigate matters related to conduct, performance, attendance, whistleblower disclosure and retaliation. The incumbent will provide various functions for accomplishment of OAWP's primary mission, including but not limited to the following: - Investigates allegations of misconduct, retaliation, or poor performance involving individuals in a senior executive position, individuals employed in a confidential, policy- making, policy-determining, or policy-advocating position in the Department, or a supervisory employee, if the allegation involves retaliation against an employee for making a whistleblower disclosure. - Receives referred disclosures from the Office of Special Counsel (OSC), Medical Inspector of the Department, the Inspector General of the Department, or such other person with investigatory authority, OAWP Triage, and conducts investigation as appropriate. - Responsible for personally conducting high priority/sensitive fact finding or investigations that require the exercise of tact, diplomacy, utilization of extensive experience, and various human resource skills as directed by the Director and provides overall guidance and technical oversight of cases. - Makes recommendations in relation to the assignment, evaluation, and approval of the Director's investigative plan encompassing all aspects of the investigative process including appropriate investigative techniques and procedures and coordinates for collaborative expertise effort. Develops, reviews, approves, coordinates and distributes detailed reports as appropriate. May be required to participate in individual and/or group interviews to gather information and data. - Performs the full range of supervisory functions for a staff of investigators to include directly supervising, developing performance plans, and rating the performance of their assigned staff. Assigns work based on priorities, difficulty of assignments, workload, and the capabilities of the employees. Provides leadership, mentorship, training, and administrative oversight. Identifies developmental and training needs of employees, provides and/or arranges for needed developmental training. - Provides, as needed, presentations, briefings, case updates, and/or reports to the Director and Senior OAWP leadership. - Maintains lines of communication between field personnel and the Director. Prepares written communication on behalf of the Director in relation to operational procedures; maintains a training program, conduct of investigative procedures and techniques. Assists in the oversight of the overall integrity of the data input into OAWP's electronic official system of records and helps ensure that the entries are accurate and timely reported. - Responsible for the development and/or editing of written reports, setting forth all facts and circumstances, with a view towards substantially affecting Investigations program planning; and organizational improvements. - Advises/briefs the Director on highly complex and sensitive investigations. Communicates changes to subordinate staff. Ensures division employees readily adapt to changes and guidance is proliferated through conduct of investigations. - Responsible for maintaining and monitoring the case management system in SharePoint or similar case management systems for receipt and accountability of information regarding alleged misconduct or impropriety by senior leaders. - Coordinates cases as needed with internal staff and Administrations and external offices such as Office of Special Counsel (OSC), Office of Inspector General (OIG), Merit Systems Protection Boards (MSPB), Office of Personnel Management (OPM) and others as requested. - Administers the proper opening and closing of administrative investigations. Ensures that sufficient information exists to warrant opening the investigative file. Performs other duties as assigned. Work Schedule: Required to work Monday through Friday with various tours available pending supervisory approval. May be subjected to change based on operational needs. Compressed/Flexible: May be authorized by supervisor. Remote: Yes Position Description/PD#: 99008A Relocation/Recruitment Incentives: Not authorized Financial Disclosure Report: Not required

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/08/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade, GS-13, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Oversight of case management and provision of technical guidance on complex investigations involving senior leader misconduct and/or whistleblower retaliation; application of general investigative standards and principles to resolve sensitive and multifaceted issues; leadership in planning, prioritizing, and conducting investigative work to meet mission-critical deadlines under tight time constraints; drafting clear, logical, and analytically sound written reports of investigation and correspondence; conducting reviews of investigative reports and providing constructive feedback to enhance quality and consistency of work products; maintenance of strict confidentiality; briefing senior leadership on high-impact cases; and establishment and maintenance of professional relationships with internal and external stakeholders to support investigative objectives. Note: Your resume must include detailed descriptions of duties performed, hours worked per week, salary, and employment dates (MM/YYYY format) to validate one full year of specialized experience at the GS-13 level. A writing sample may be required if you are among the best qualified. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be found well-qualified, applicants must meet the following qualifications: At least five years of experience leading and supervising administrative investigative teams focused on high profile, complex, senior leader misconduct and whistleblower retaliation cases, to include among other duties case management, assignments, prioritizing of cases, and writing and revision of well-reasoned, factually sound and evidence-based reports of investigation; a track record of meeting or beating deadlines without compromising investigative integrity, and consistently using performance metrics to drive continuous investigation improvement; at least three years of supervisory experience conducting personnel actions, including holding employees accountable to performance standards; experience coordinating investigations with investigative attorneys; substantive experience driving procedural, technological, and cultural team or organizational change; significant experience using e-discovery tools such as Relativity; ability to coordinate across internal departments, external agencies, and key stakeholders to foster communication and advance organizational goals; use of data analytics to track case progression, case management, and data accuracy and integrity; and exceptional ability to prioritize competing deadlines, utilize tracking systems, and consistently meet or exceed milestones. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. You will be rated on the following Competencies for this position: Interpersonal Skills Leadership Performance Management Reasoning Technical Competence Written Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary, although some slight physical effort may be required. Travel may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 01/08/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12858377. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit. https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Application Deadline: 2026-01-08