Supervisory Information Technology Specialist, GS-2210-15 (MP)

Supervisory Information Technology Specialist, GS-2210-15 (MP)

Department: Department of Education

Location(s): Washington, District of Columbia

Salary Range: $169279 - $197200 Per Year

Job Summary: The incumbent of this position serves as the Chief Technology Officer (CTO) within Technology Services (TS), Technology Support Operations (TSO) Division. The CTO is responsible for enhancing and continuously improving the OIG information technology operational capabilities and is responsible for information technology (IT) infrastructure, maintenance, and security.

Major Duties:

• Fraud doesn't stop, and neither do we. We're the Office of Inspector General, an independent oversight office within the U.S. Department of Education (ED) charged with identifying and preventing fraud, waste, and abuse, and ensuring accountability and effectiveness within ED programs. If you want to help fight fraud and make a difference for America's students, schools, and taxpayers, we may have the career for you! We offer competitive salaries, opportunities for rapid and substantial salary increases and career growth, great benefits, employee recognition programs, and more. We're the U.S. Department of Education (ED) Office of Inspector General (OIG). Often referred to as America's watchdogs, it's our job to help ensure that the hard-earned tax dollars that fund ED programs and operations are used as intended by law, achieve the desired results, and reach the intended recipients. The OIG conducts audits and reviews of issues involving Federal student aid, K–12 schools, charter schools, special education, vocational education, adult education, and more. When our work identifies problems, we propose solutions. Our work has resulted in improvements to ED programs and changes to some of the most important Federal education laws in our country. We conduct criminal and civil investigations into suspected fraudulent activities by schools, colleges, universities, contractors, subcontractors, school officials—any entity or individual that participates in ED programs or receives ED funding. Through our work, we have unraveled multimillion-dollar fraud schemes by people placed in positions of trust to educate our children. We're also on the cutting edge of cybersecurity, using the latest technology and techniques to discover and defeat current and emerging threats from cyber and economic crime. We tackle new and emerging issues head-on and continually work to improve our techniques and capabilities. We consistently expand our expertise by training and developing our staff. This dedication has enabled the OIG to become a leader in the Federal government in the areas of audits, investigations, and fighting cybercrime. Whether you are just entering the workforce or are a seasoned professional, if you're looking for a career rather than just a job, and shaping the next generation of American's tackling tomorrow's challenges, consider joining our team. As a Supervisory Information Technology Specialist, the incumbent will perform the following duties: Ensures the proper integration of IT programs and services and develops solutions for integration/interoperability issues. Designs, develops, and manages systems to meet current and emerging business requirements, applies, extends, or optimizes existing architecture. Establishes and executes configuration management processes to develop, manage, maintain, and document OIG systems. Independently spearheads and leads teams to ensure all technical, physical, and procedural security requirements for the OIG are met. Reviews current legislation, statutes, regulations, and other security information to ensure OIG systems' security aligns with current practices. Trains individuals within the OIG on emerging technologies for efficient use. Assists in IT system operations, security reviews, policy development, and providing educational lectures and briefings. Develops and implements an information system operation program that assesses and addresses the effective and proper use of systems, risks, and the magnitude of harm from loss, misuse, or unauthorized access to information. Ensures that information systems used by the OIG operate securely and provide appropriate confidentiality, integrity, and availability through cost-effective management, administrative, operational, and technical controls. Participates in studies and analyses and maintains knowledge of threats to information systems and data. Establishes information assurance objectives, operational processes, and appropriate counter-measures to defend OIG systems and data against identified threats. Develops, implements, oversees, and monitors IT security strategies, plans, policies, agreements, standards, practices, and security management programs to ensure OIG system and data compliance with statutes such as the Federal Information Security Management Act, and with Office of Management and Budget (OMB), departmental, and OIG regulations and guidelines.

Qualifications: Basic Experience Requirements You must possess IT related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (e.g., ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (e.g., technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Minimum Qualification Requirements You may meet the minimum qualifications for the GS-15 if you possess the specialized experience. Specialized Experience for the GS-15: One year of specialized experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to the GS-14 level in the Federal government. One year of experience equivalent to the GS-14 performing all three (3) of the following duties or work assignments: Expert experience in ensuring information systems operate in a secure manner and ensuring appropriate confidentiality, integrity and availability through the use of cost-effective management, administrative, operational, and technical controls. Expert experience in applying new developments to previously unsolvable infrastructure, cloud computing or security problems; making decisions or recommendations that significantly influence important Information Assurance policies and programs. Expert experience in applying project management principles, methods, and practices, including creating dashboards, developing plans and schedules, estimating resource requirements, defining milestones and deliverables, monitoring activities, and evaluating and reporting on accomplishments. Knowledge, Skills, and Abilities (KSAs): The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). Mastery and skill in applying knowledge of OIG organizations, missions, functions, and major issues, as well as the Office of Management and Budget (OMB) Circular A-130 Appendix III (Cybersecurity of Federal Automated Information Systems), Federal Information Security Act (FISMA), OMB Circular A-123 (Internal Control Systems), OMB Memorandum M-14-03, National Institutes of Standards (NIST) IT security policies, procedures, guidance, and schedules. Knowledge also includes OMB, DHS, NIST, North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection standards (CIP), related laws, executive orders, and applicable federal laws and Department of Education regulations and mandatory guidelines. Mastery in assessing the security of operating systems, including installation, configuration, system updates, and fixes. Expert knowledge in all security aspects related to network equipment, including VPN routers, switches, bridges, servers, transmission media, and related hardware. Perform routine network configuration management functions. Mastery of the Microsoft Cloud Computing environment. Expert-level and comprehensive knowledge of a wide variety of activities related to cloud computing and automation. Expert knowledge of Zero Trust Architecture. IT network infrastructure for operational continuity, including mid-tier servers, local area networks (LAN), and wide area networks (WAN). Mastery in defining network security requirements to implement and support network security applications. Mastery of advanced IT principles, concepts, methods, standards, and practices is required to handle tasks such as developing and interpreting policies, procedures, and strategies for service planning and delivery within the agency. Responsibilities include providing expert technical advice and recommendations on critical IT issues, applying new developments to previously unsolved problems, and making decisions or recommendations that significantly influence important agency IT policies or programs.

How to Apply: Step 1: Create a USAJOBS account (if you do not already have one) at www.usajobs.gov. Step 2: Create a resume using the USAJOBS resume builder. Ensure that your resume demonstrates your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiates your responses to the occupational questionnaire. Step 3: Upload any required documents into your USAJOBS account (must be less than 3MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, or Word (DOC or DOCX)). Step 4: Click "Apply Online" and follow the prompts to complete the occupational questionnaire and attach any required documents. Verify that uploaded documents from USAJOBS transfer into the agency's hiring system. You will have the opportunity to upload any additional required documents in the agency's hiring system. Click “Finish” to submit your application. NOTE: You may update your application or required documents at any time while the announcement is open by logging into your USAJOBS account, clicking on "Application Status," clicking on the position title, clicking "Update Application,” and following the prompts. In order to receive consideration for this position, you must submit your complete application, including all required documents, by 11:59 PM Eastern Time on the closing date of the vacancy announcement. If the vacancy announcement has an application limit, we recommend that you submit your complete application at the time of initial application. We will not accept any required documentation after the closing date of the vacancy announcement. If you have any questions regarding submitting your application, please contact the HR Specialist listed under the Agency Contact Information.

Application Deadline: 2026-03-17