Department: Department of Veterans Affairs
Location(s): Beckley, West Virginia
Salary Range: $101423 - $131856 Per Year
Job Summary: Serves as a supervisory Biomedical Equipment Support Specialist (BESS) within a Healthcare Technology Management (HTM) department at the VA facility. Works in support of the medical equipment management program. In addition to duties at the full performance level, the BESS utilizes supervisory and personnel management authorities and responsibilities.
Major Duties:
Qualifications: Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education, Experience, Certification. Associates or higher degree in the biomedical technology or biomedical engineering field, OR Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience, OR Completion of the Department of Defense (DOD) biomedical equipment technician training program, OR Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience, OR Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship, OR Completion of biomedical engineering technician or HTM certificate program that did not include an internship AND 1 year of creditable experience, OR Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM). Continuous maintenance of certification is not required throughout VHA employment. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Grade Determinations: GS-12 Supervisor Biomedical Equipment Support Specialist. Experience: Have one year of creditable experience equivalent to the next lower grade GS-11. Experience equivalent to the GS-11 grade level includes: BESSs manage medical equipment and clinical systems including installation, planned maintenance, troubleshooting, repair, calibrations, electrical safety inspections, patient safety, cybersecurity, and decommissioning. They plan, implement, and provide technical and project oversight for medical equipment and clinical systems. BESSs develop technical requirements, draft requests for proposal (RFP) language, sole-source justifications, and statements of work (SOW). They conduct market research, product evaluations, evaluate contractor performance, and conduct pre-procurement assessments. They serve as a Contracting Officer Representative (COR) or Contracting Officer Technical Representative (COTR) to purchase medical equipment, maintenance and repair contracts, and facility projects as needed. BESSs conduct prepurchase evaluations and address pre-implementation security issues to ensure medical device isolation architecture (MDIA) requirements are met. They consult with and advise clinical and administrative staff in evaluating medical equipment and clinical systems proposed for purchase. BESSs perform incoming inspections on medical equipment and systems to determine that all safety regulations, manufacturer's specifications, contract requirements, and needs of users are met, and they initiate corrective action when necessary. They provide instruction and guidance to end users on proper use and care of equipment including operator-level maintenance of equipment and accessories. BESSs partner with customers to determine the nature and scope of the customer's issues and needs, provide an appropriate response and applicable solutions, and ensure the customer is appraised of delays and significant steps until completion. They ensure inventory accuracy of networked medical equipment and clinical systems to identify and mitigate cybersecurity vulnerabilities. BESSs are responsible for monitoring system backups; data integrity; ensuring network connectivity between systems, servers, databases, and the electronic medical record; and maintain systems security and standards. In the event of a system failure, BESSs reload operating systems and clinical application software and interface with the Office of Information and Technology (OIT) to keep systems operational. They use schematic drawings, wiring diagrams, and manufacturer service literature as guidelines to accomplish work. BESSs use specialized electronic test equipment or software to analyze, evaluate, diagnose, troubleshoot, calibrate, or repair analog and digital microprocessor controlled, computerized, or networked digital systems. BESSs coordinate and manage vendor services and review work performed to ensure defined specifications are met and documented. They respond appropriately to hazard alerts and recall notifications concerning medical equipment. BESSs investigate equipment incidents, cases of equipment damage and abuse, equipment failure reports that cannot be duplicated, and medical device security incidents. They serve as a member of a Root Cause Analysis (RCA) team as needed. BESSs determine when healthcare technology, instrumentation, or systems are obsolete, hazardous, or no longer cost-effective to maintain. They ensure proper disposal of medical equipment and clinical systems including removal of protected health information (PHI) and hazardous materials. BESSs document all activities and ensure the data is correctly entered into the Computerized Maintenance Management System (CMMS). They ensure compliance with all applicable standards, policies, procedures, and regulatory requirements such as National Fire Protection Association (NFPA), Food and Drug Administration (FDA), Nuclear Regulatory Commission (NRC), the Joint Commission (TJC), and the Association for the Advancement of Medical Instrumentation (AAMI). When necessary, BESSs promptly escalate issues to higher-level technical support or management. GS-12 Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs: Skill in managing workflow by directing the work of others to accomplish program goals and objectives. Skill in developing policies to oversee medical equipment and clinical systems. Skill in managing interpersonal relationships between employees, team leaders, and managers. Ability to analyze data to optimize quality, efficiency, performance, and productivity. Ability to supervise subordinate staff (for example, plan, organize, delegate, direct, control, review activities, and performance). Ability to provide guidance on multiple types of medical equipment and clinical systems. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. This position is at the full performance level. Physical Requirements: The work may include electrical energy, working on ladders, working outdoors, and working alone. There may be occasional exposure to moderate risks or discomforts associated with hazardous materials. The work may involve occasional travel, driving, and or traveling by motor vehicle. Infection Control. Demonstrates infection control practices for disease prevention (I/e. hand washing, universal precautions/ isolation procedures, including TB requirement/precautions. Green Environment management Systems (GEMS) Incumbent familiarizes self with how their activities impact VA's goal to implement sound stewardship practices that are protective of the air, water, land and other natural and cultural resources. Environment of Care. Follows Life Safety Management (fire protection) procedures.
How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 01/09/2026 to receive consideration. To preview the questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12839561. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date.
Application Deadline: 2026-01-09