Supervisory Air Traffic Control Specialist (Operations Supervisor - MSS-2)

Supervisory Air Traffic Control Specialist (Operations Supervisor - MSS-2)

Department: Department of Transportation

Location(s): Hilo, Hawaii

Salary Range: $93951 - $122137 Per Year

Job Summary: Serves as an Operations Supervisor in an ATC Level 5 terminal facility. Responsible for planning and directing operations within delegated areas of responsibility. Provides first line supervision to a team of developmental and certified professional controllers.

Major Duties:

• Supervises a staff of air traffic control specialist who is responsible for carrying out air traffic control assignments within a geographic area. Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings. Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher-level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments. Communicates and reinforces diversity and EEO policies and programs in all areas of responsibilities, including selection, training, and transfers. Supports and participates in the labor management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner.

Qualifications: In conjunction with the qualification requirements outlined in the OPM Qualification Standards for General Schedule positions in the 2152, Air Traffic Control series, the requirements listed below determine the basic qualification requirements for Manager, Supervisor, and Support (MSS) positions in the terminal and en route options. Please read the qualification requirements described below. For MSS-1 through MSS-4 positions, applicants must have the following specialized experience requirements: 1. Must have held an FAA 2152-FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks); OR 2. Must have been facility rated or area certified for at least 1 year (52 weeks) at an ATS terminal or en route facility; (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher graded work; OR 3. Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility. NOTE: FSS falls under Systems Operations within ATO. FSS Air Traffic Controllers would need to meet the requirements listed above by having experience in Air Traffic Services (ATS) Facilities or as stated above. NOTE: There are no restrictions on who can apply to MSS vacancies at those facilities with 3 or less MSS levels. In addition to the qualifications listed above for MSS positions, the chart for MSS positions will be used to determine which career level applicants are qualified to make application. Qualification requirements must be met by the closing date of this announcement. This facility CPC's through All MSS grades would be eligible to make application. In accordance with HRPM EMP 1.29/1.29a, this position may be a Career Enhancement Assignment/Career Progression. The selectee may be eligible for pay retention. Career diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis. CEP/CP selectees will be required to certify eligibility.

How to Apply: Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

Application Deadline: 2026-03-12