Supervisory Administrative Officer

Supervisory Administrative Officer

Department: Department of Veterans Affairs

Location(s): Salt Lake City, Utah

Salary Range: $89508 - $116362 Per Year

Job Summary: The position is located under the Surgical Care Service Line at the Salt Lake City VA Medical Center (SLCVAMC), within the Salt Lake City Health Care System (SLCHCS), and serves as the Administrative Officer (AO). The incumbent functions as the principal administrative advisor to the Chief, Surgical Care, and is responsible for the planning, direction, coordination, and evaluation of a comprehensive administrative program supporting a large, complex clinical service.

Major Duties:

• Duties may include, but are not limited to: Serves as the principal administrative advisor to the Chief, Surgical Care Service, with responsibility for the overall planning, direction, coordination, and evaluation of administrative programs supporting a large and complex clinical service. Provide authoritative guidance to management officials on a wide range of administrative matters, including human resources management, financial management, contracting and procurement, logistics, and program operations. Integrates and aligns administrative functions to support clinical program objectives, ensuring effective utilization of personnel, space, equipment, and financial resources. Represents the Service in meetings, committees, and interactions with internal and external stakeholders and serves as a key member of the Service leadership team, influencing decisions that impact overall program direction, performance, and resource management. Works closely with the Chiefs of Surgery, Anesthesiology, Sterile Processing, Nursing, Logistics, Primary Care, Specialty Clinics, Medicine, and Rehab to exchange information related to organizational issues, programs, and functions to identify and make recommendations for process improvements. Directs and manages the full range of budgetary and financial operations for the Surgical Care Service, ensuring effective stewardship of financial resources in support of clinical and administrative programs. Monitors expenditures and performs ongoing financial analysis to identify trends, variances, and potential risks, ensuring alignment with approved funding levels and regulatory requirements. Advises leadership on resource allocation strategies, cost management, and financial planning to support efficient and effective operations. Integrating financial data with operational and clinical program requirements to support informed decision-making and long-range planning. Provides administrative and technical supervision over assigned staff, including Program Analysts and Program Specialists, ensuring effective execution of administrative programs supporting the Surgical Care Service. Plans, organizes, and directs the work of subordinate employees by establishing priorities, assigning work, and setting schedules to meet program requirements and organizational goals. Addresses employee concerns and resolves work-related issues, including handling complaints and initiating or recommending corrective or disciplinary actions as appropriate. Integrates the work of subordinate staff into the overall administrative operations of the Surgical Care Service, ensuring alignment with program objectives and efficient support to clinical operations. Oversees and coordinates contracting and procurement activities supporting the Surgical Care Service, ensuring timely acquisition of supplies, equipment, and services necessary to support clinical operations. Advises leadership on acquisition strategies and procurement planning, integrating contracting activities with overall resource management and program objectives. Conducts program analysis and supports operational improvement efforts to enhance the efficiency and effectiveness of Surgical Care Service operations. Collects, analyzes, and interprets data related to workload, provider productivity, clinic utilization, and operational performance to identify trends, issues, and opportunities for improvement. Supports strategic planning efforts by analyzing program performance and assisting in forecasting future resource needs. Performs other duties as assigned. Work Schedule: Monday - Friday, 7:30am - 4:00pm. Position Description/PD#: Supervisory Administrative Officer/PD110540

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/12/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Overall planning, direction, coordination, and evaluation of administrative programs supporting a large and complex clinical service. Exercise delegated authority to develop and implement administrative policies, manage resources, and evaluate program effectiveness. Ability to integrate administrative and clinical program requirements, analyze complex operational issues, and provide expert advice on organizational performance, resource management, and program improvement. Ensure compliance with equal employment opportunity (EEO), labor/management relations, and safety and health requirements. Evaluate administrative and clinical support processes and develop recommendations to improve workflow, resource utilization, and service delivery. Communicate effectively with a variety of stakeholders, including clinical staff, leadership, and administrative personnel, to coordinate activities and support organizational objectives. Development and implementation of administrative processes, resolution of operational issues, and coordination of program activities across functional areas. Provide the customer with consistent information according to established policies and procedures. Handle conflict and problems in dealing with the customer constructively and appropriately. Work in close collaboration with the Chief, Surgical Care, and clinical leadership to ensure efficient operations, effective resource utilization, and high quality patient care delivery. You will be rated on the following Competencies for this position: Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self Management Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary and involves typical office activities such as sitting, standing, walking, and working at a computer for extended periods of time. The incumbent may occasionally be required to carry light items such as files, papers, or small office equipment. No special physical demands are required to perform the duties of the position. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/12/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12952576. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Application Deadline: 2026-05-12