Ohio State University

Supervisor, Retail Sales

Medical Center Campus Full time

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Job Title:

Supervisor, Retail Sales

Department:

James | SSCBC Boutique

Scope of Position

The Comprehensive Cancer Center – Arthur G. James Hospital and Richard J. Solove Research Institute and Stefanie Spielman Comprehensive Breast Center are committed to providing high quality health services in detection, diagnosis, treatment and rehabilitation. With one location inside the Breast Center and another in the lobby of The James, Hope’s Boutique serves countless cancer patients who can benefit from specialty garments (forms, mastectomy bras, lingerie and swimsuits, etc.), head coverings (wigs, hats, scarves), services (hair/wig styling, makeup artistry), or its wide variety of jewelry, lotions, books, and other retail products. Hope’s Boutique and its specialized and talented staff comprise an integral part of the care team and the Breast Center/James Cancer Hospital offerings to its patients and families.

Position Summary

The Assistant Manager is responsible for directing the processes and making decisions to guide the operations of a specialized boutique. Specifically, the Assistant Manager will lead and closely oversee daily activities and operations, such as purchasing, inventory management, and personnel resourcing. Further, she/he will ensure consistent strength in customer service including leading and developing the Lead Fitter and several frontline staff. As Assistant Manager, they will also be responsible for partnering with Manager to determine strategies to drive topline revenue growth and enhance profitability of Hope’s Boutique.

Minimum Qualifications

For Hire:

Bachelor’s degree in retail management, retail merchandising, business management or related field of study or equivalent experience required; considerable customer service, retail/marketing experience with four to seven years of retail operations, productivity management, decisions support, and data analysis experience required. Must have strong written and communication/presentation skills.  Needs a solid knowledge of industry trends and innovative systems as well as POS experience.

Ongoing:

Meets mandatory education, in-service, and health surveillance requirements. Demonstrate competence in technical, interpersonal and cognitive skills required to meet essential job functions. Maintain a working knowledge of institutional and departmental policies and procedures. 

Career Roadmap:

FUNCTION: Sales and Customer Service

SUB-FUNCTION: Retail

CAREER BAND: People Leader - Managerial

CAREER LEVEL: M1

Additional Information:

Location:

Spielman Comprehensive Breast Center (0874)

Position Type:

Regular

Scheduled Hours:

40

Shift:

First Shift

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability. 

As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.