Supervisor - Residential Appraisal

Organization

Residential

Pay

$4,865.83

Pay Frequency

Monthly

Full Time / Part Time

Full time

Job Summary

Position Description
This is a professional supervisory role, exercising independent judgment and discretion, responsible for planning, implementing, coordinating, reviewing, and continuously improving the work of a department. Responsible for maintaining and developing assigned staff, and timely communication both up and down the org chart.

This job description may be updated at any time to accommodate evolving requirements and responsibilities of the Assessor’s Office.

All Job Descriptions are approved as final by the HR Director for the Tulsa County Assessor as of the listed revision date above.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the position.

All offers for employment are contingent upon a positive background check.

All Assessor Employees are expected to:
• Work independently and in a team with tact, support, and cooperation for customers, co-workers, and supervisors.
• Be capable of effectively using Microsoft suite of office software.
• Perform other duties as assigned, assist in all functions of the office, and train co-workers.
• Be aware that work may be occasionally required outside normal business hours, and time off may be discouraged during certain customer-support periods.

As this is a public office, and due to conflict of interest concerns, all employees of the Tulsa County Assessor’s Office must place any real estate license in an INACTIVE status while employed here, or as soon as any current transactions are completed.
 

Job Description

Examples of work performed

• Supervise, train, coach, develop, discipline, motivate, and support assigned staff. 
• Review past performance, plan, assign, organize, and coordinate the work of assigned staff.
• Represent management to staff. Represent staff to management.
• Supervise the processing and auditing of parcel valuations.
• Supervise the discovery of, or changes to, all commercial or residential parcels.
• Ensure processing and maintenance of documents and files which support rendered values
• Assist taxpayers in comprehension of valuations according to statutes. 
• Assist in appellate presentation to the Board of Equalization. 
• Assist in the development of appeals to District Court. 

Required skills, knowledge, and abilities

• Knowledgeable in the principles and practices of supervising, and staff development.
• Attain mastery of all three approaches to value in appraising real property,
• Ability to coach the defense of values before Board of Equalization and District Court.
• Attain knowledge of state statutes and rules affecting real or personal property appraisal; of standard principles and practices in real or personal property appraising; of Assessor’s policies and procedures; and of protest and appeals procedures. 
• Proficiency in use of Microsoft Office products to include Excel, Word, Teams, and ability to learn new software

Supervisory Responsibilities

Directly supervise, train, coach, develop, discipline, motivate, and support assigned staff. 

Review past performance, plan, assign, organize, and coordinate the work of assigned staff.

Responsible for developing a team culture and positive work environment.

Coordinates continuous improvement of processes and performance.

Responsibilities include interviewing, selecting, and training employees, planning, assigning, and directing work, evaluating performance, rewarding and disciplining employees, addressing personnel issues, and resolving personnel problems.

Additional Job Description

Education and/or Experience

Bachelor’s degree in Business Mgmt., HR Mgmt., Organizational Mgmt. or similar discipline, communications, accounting, economics, and/or real estate related discipline;

OR significant experience in personnel/business management and/or real estate appraisal.

Preferred: at least 3 years’ personnel supervision experience.

Preferred, but not required: at least 5 years’ experience in property appraisal.

Upon Hire, completion of OK State Advanced Accreditation, as provided for in Title 68 O.S. §2816. 

Upon hire, desired completion of:     IAAO Course 101 Fundamentals of Real Property Appraisal

IAAO Course 102 Income Approach to Valuation

IAAO Course 112 Income Approach to Valuation II

IAAO Course 300 Fundamentals of Mass Appraisal

IAAO Course 400 Assessment Administration

Language skills

Ability to clearly communicate direction, correction, and motivation for staff.

Ability to summarize, prioritize, and present staff concerns to management.

Ability to read, analyze, and interpret general business media, professional journals, technical procedures or governmental regulations.

Ability to write reports, business correspondence, and procedures. 

Ability to effectively present information, and respond to questions from groups, managers, coworkers, and taxpayers.

Mathematical skills

Ability to work with fundamentals of plane and solid geometry and basic accounting concepts.

Ability to apply fractions, percentages, ratios, and proportions to practical situations.

Reasoning ability

Ability to define problems, collect data, establish facts, draw valid conclusions, plan and implement solutions.

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and process several abstract and concrete variables.

Certificates, licenses, and registrations

Valid Oklahoma Driver’s License.

Must provide own transportation and liability insurance, work-related mileage is reimbursed.

Upon hire, obtain Certificate of Advanced Accreditation as provided for in Title 68 O.S. §2816

Physical demands

The employee is regularly required to use arms, hands, and fingers to handle, feel, or reach.  They are also required to talk and listen.  The employee is required to move about independently and drive a vehicle.  Specific vision abilities required by this job include close, distance, peripheral, depth perception, and the ability to adjust focus. 

Work environment

This position is based in the office, but has occasional field responsibilities.

The noise level in the office is quiet to moderate.

In the field, this position is occasionally exposed to the outside weather conditions, and may rarely to infrequently be exposed to moving mechanical parts, high precarious places, fumes or airborne particles, possible toxic or caustic chemicals, loud noise, and the required use of personal protective equipment. 

Benefits Provided, and Offered (No benefits are available for part time positions)

The full-time incumbent will be eligible for the full package of Tulsa County Benefits according to the existing eligibility schedule, to include, but not limited to;  

• 13 paid holidays, 15 days’ vacation, and up to 1040 hours of Personal Leave, both accrued monthly
• Retirement Pension Plan (defined benefit), 457 Deferred Compensation, 401a Match
• Annual merit pay review after one year
• Post Employment Health Plan after one year
• Health incentive, Safety Incentive, Education Tuition Assistance  
• Longevity pay after 2 years
• Pre-tax Flexible Spending Account for medical
• Covered Parking available, Credit Union

Insurance Policies Provided, or Partially Provided;

Health and Prescription, CareATC Clinic, Telemedicine, $50K Life Insurance, Long-Term Disability Optional Insurance

Additional Policies Available: Dental, Vision, Additional Life, Accidental Death & Dismemberment, Short-term Disability, Long-term Care, Cancer, Accident, Critical Illness, ID Theft Protection.

Location

HQ