Supervisor

• Drives and plan support and participation in strategic initiatives, continuous process improvements, process reviews, market rules changes
• Drives implementation of controls and processes to mitigate risks
• Provide supervision, allocation and organization of work among team members to ensure efficiency and adequate leave coverage
• Provide direction and guidance where necessary
• Ensure all queries are addressed promptly and accurately
• Ensure that all transactions are processed in accordance to bank rule, circulars, procedures and local requirements
• Provide relief support and other duties assigned and cross train on all functions performed with the team and across department
• Participation in ad-hoc projects and User Acceptance Testing at the request of the BI Securities Operations team
• To supervise, motivate and provide guidance for team members through the ongoing management of staff performance and related reviews.
• The escalation to Manager of matters which may present a financial or reputational risk, supported by current market practices, procedural evidence and supporting documentation.
• Provide impact analysis and root cause analysis for any Operational Risk Events that may arise.
• Liaison with BI Securities Operations team for all systems/event driven issues.

Job Skills

Active Learning, Adaptability, Customer Service, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Product Services, Time Management

Additional Job Details

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYAPutrajayaMalaysia40Full timeWEALTH MANAGEMENTRegularSalaried2026-04-292026-06-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.