Supervisor, Customer Service Ops

What Customer Service Operations contributes to Cardinal Health

Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.

Qualifications

• Bachelors degree or equivalent work experience

• Previous experience leading a team

• Strong leadership skills

  
  What is expected of you and others at this level

  • Coordinates and supervises the daily activities of operations or business staff
  • Administers and exercises policies and procedures
  • Ensures employees operate within guidelines
  • Decisions have a direct impact to work unit operations and customers
  • Frequently interacts with subordinates, customers, and peer groups at various management levels
  • Interactions normally involve information exchange and basic problem resolution
  • Effectively manage time and independently prioritize work responsibilities to meet key deadlines.
  • Create and maintain Standard Operating Procedures and work instructions specific to the program.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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