We are seeking a highly motivated and detail-oriented intern to join our Digital Product Strategy team. This role will support key initiatives by assisting with reporting, requirements documentation, and cross-functional coordination.
As part of the team, you will gain hands-on experience in digital product development, stakeholder engagement, and strategic planning. You’ll work closely with product managers, designers, and developers to help shape digital experiences that drive business impact.
Key Responsibilities:
• Assist in gathering and documenting business and technical requirements.
• Support the creation of dashboards and reports to track product performance and user engagement.
• Coordinate meetings, follow-ups, and action items across cross-functional teams.
• Help maintain product documentation and support backlog grooming sessions.
• Contribute to user research, competitive analysis, and journey mapping as needed.
What You’ll Gain:
• Exposure to digital product strategy and agile delivery practices.
• Experience working with tools like JIRA, Confluence, Figma, and analytics platforms.
• Insight into how digital experiences are shaped in a large-scale retail or financial services environment.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Working Arrangement
Salary & Benefits
Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact recruitment@manulife.com for additional information.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.