At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a highly analytical and communicative AI Strategy & Product Innovation Intern to join our Global Platform & Technology (GPT) AI Services team.
In this role, you will be instrumental in the development of a cutting-edge AI-powered solution integrated into our InSight® Digital Experience Platform (DXP). You will bridge the gap between technical engineering and strategic business needs by refining prompt architectures, synthesizing complex datasets, and ensuring the output of our AI models meets the highest standards of accuracy and professional communication.
As an intern on the AI Services team, your responsibilities will include:
Prompt Engineering & Optimization: Design and iteratively refine prompt architectures to convert unstructured data into structured, high-quality outputs for AI-driven solutions.
Quality Assurance: Audit AI model outputs for consistency and reliability, helping to solve "GIGO" (Garbage In, Garbage Out) challenges through meticulous data curation.
Strategic Collaboration & Vision: Collaborate with cross-functional stakeholders to define and refine the product vision, shaping requirements and synthesizing technical and business perspectives into cohesive product documentation.
Program Management Support: Assist with project tracking and status reporting to ensure initiatives stay on schedule and adhere to established governance standards.
The ideal candidate will possess a strong combination of strategic thinking, technical aptitude, and excellent communication skills:
Education: Current enrollment in or recent Bachelor's program in Computer Science, Data Science, or a related field.
AI/LLM Knowledge: Familiarity with foundational AI concepts (e.g., LLMs, NLP) and practical experience with prompt engineering or optimizing AI model outputs.
Analytical Skills: Strong analytical and problem-solving skills, with proficiency in data management tools (e.g., Google Workspace) and a focus on data-driven quality assurance.
Communication Excellence: Exceptional written and verbal communication skills, with the ability to articulate complex technical topics to non-technical stakeholders and produce clear, professional documentation.
Agility: Demonstrated curiosity and agility in quickly learning and utilizing new technology, software platforms (e.g., SAAS, knowledge management systems), and internal tools.
Salary details: $27.00 per hour.
Shifts: Standard business hours during the four-month program.
Location: Remote.
Competitive compensation and benefits aligned with the experience.
Paid time off/holidays according to regional intern policy.
Flexible work options to support work–life balance.