Student Engagement and Communications, Senior Officer

• Full-time, Continuing position

• Salary Level HEW 6 + 17% Superannuation

• Based at the Melbourne CBD campus, and hybrid ways of working

About the role

As the Student Engagement and Communications Senior Officer, you will be responsible for leading the development and delivery of strategic student communications for the College of Business and Law at RMIT University. In this role, you will coordinate and produce high quality, engaging communications that promote student events, opportunities, and key administrative messaging, working closely with College, School, and University stakeholders to ensure effective distribution.

The position has a strong focus on content creation, visual design, and digital communications, including reviewing, updating, and maintaining College website content and program information to ensure accuracy, clarity, accessibility, and alignment with RMIT branding guidelines. You will also develop written and visual content and design publications for current students, while supporting the delivery of student engagement activities and major events such as Orientation, Open Day, and discipline specific initiatives.

To be successful in this position, you will have:

• High level communication skills with demonstrated experience with communication within a large and diverse organisation.

• Proficiency in using design tools such as Canva and Adobe Creative Suite, or equivalent platforms, with the ability to create on-brand graphics, presentations, and marketing materials to support campaigns and events.

• Demonstrated experience in delivering high quality customer service through understanding the needs of stakeholders.

• Demonstrated experience working and communicating with a range of stakeholders from different cultural backgrounds, young people or other communities in an engagement role with a demonstrated ability to understand and respond to the audience.

• Well-developed interpersonal and problem-solving skills, with the ability to take the initiative in identifying and pursuing opportunities to improve existing practices and services.

• Excellent skills in information and communication technologies including; Microsoft Office, University software packages, web and email software and database use and management.

• Proven ability to work independently, use initiative and prioritise tasks and meet deadlines in a demanding environment with excellent attention to detail and a commitment to quality assurance and continuous improvement.

• Ability to analyse and synthesise data to provide reports and high level advice.

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About the Group

RMIT’s College of Business and Law takes an industry and student-centred approach to its courses and programs, ensuring graduates are work ready and able to tackle business challenges, balance stakeholder needs, act as socially responsible global citizens and create fair and positive futures for all.

The College delivers impactful research informed by industry, which supports its strong position as a College at the intersection of business and technology with social impact. Its important work is underpinned by the principles of quality, collaboration, big ideas and putting people first.

As one of the largest Business Schools in the Asia Pacific region, the College is comprised of five schools – four in Melbourne and one in Vietnam – and delivers a broad range of programs in Business and Law, ranging from Degree to PHD levels.

The College’s Business and Law programs are delivered in Melbourne as well as through RMIT Online, with its Business programs also available in Vietnam and through partner institutions in Singapore and Shanghai. The College employs over 1000 staff and delivers programs to over 26,000 students.

The College’s central operations are located at RMIT University’s City Campus in Melbourne and reside in the Swanston Academic and Emily McPherson buildings.

For further details about the College, please visit: https://www.rmit.edu.au/about/schools-colleges/college-of-business-and-law.

To Apply 

Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.

For further information about this position, please see the Position Description hyperlinked below or contact the Talent Team via email talentsupport@rmit.edu.au. Please do not send your application to this contact. 

Position Description – Student Engagement and Communications, Senior Officer

Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. 

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