Palm Beach State

Student Communications Specialist

Lake Worth Campus Full time

Join our team!

What We Offer

At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.

About this role

Responsible for delivering prospective and current student communications and content utilizing communications technology platforms, including an AI chatbot, text platforms, course delivery platforms, and web content management systems. This includes implementing a comprehensive communications plan and working with multiple departments to ensure cohesive messaging is conveyed to students and stakeholders.

What a day of a Student Communications Specialist looks like: 

  • Drafts, edits, and distributes content to inform students about academic priorities, activities, and success initiatives.

  • Disseminates communications across the College to enhance student enrollment efforts, engagement, retention, and success.

  • Manages a communication calendar across multiple platforms and departments.

  • Collaborates with multiple departments to coordinate relevant messaging.

  • Tracks communication using customer relationship management (CRM) technology management platform.

  • Works with supervisor to determine the effectiveness of communications efforts and stakeholder engagement. 

  • Supports leadership team in responding to emerging communication issues as needed.

  • Performs other job-related duties as assigned.

We’d love to hear from you if you have the following: 

Education and Experience:

  • Bachelor’s degree in communications, marketing, or a related field of study

  • Two years of related experience

Knowledge of:

  • Microsoft Office Professional or similar application

Skilled in:                

  • Writing in a positive manner to reflect favorably upon the organization

  • Research and data analysis to arrive at valid conclusions, recommendations, and plans of action

  • Attention to detail while maintaining effective time and task management

Ability to:

  • Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service

  • Collect, organize, analyze, and present information in a meaningful manner

  • Think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture

Licenses, Registration, Certifications, or Special Requirements:

  • Regular physical attendance required

Preferred, but not a must: 

Education and Experience:

  • Master’s degree

Knowledge of:

  • EAB Navigate, Canvas, and other student communication platforms

Skilled in:                

  • CRM systems

Work Environment and Physical Demand:

  • Use of video display terminal

  • Use of manual dexterity and fine motor skills

  • Identify and distinguish colors and shades of color

  • Communicate information orally and in writing

  • Receive and understand information through oral and written communication

  • Proofread and check documents for accuracy

This job description is intended to be generic in nature and describe the essential functions of the job.  It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority. Certain service members may be eligible to receive waivers for postsecondary educational requirements, in the employment by the state and its political subdivisions and are encouraged to apply for the positions being filled.

The minimum base pay for this position starts at $21.44 per hour; however, the offer may vary based on the candidate’s education and experience. 

This position is open until filled with a first initial review on May 4, 2026.

Wait, there is more!

  • Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.

  • Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.

  • Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more.

  • Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.

  • Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.

  • Professional Development: Leadership programs, professional learning workshops, and more.

  • Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans.

READY TO APPLY? Here's your application preparation!

Please review the following information to apply for a position at Palm Beach State College:

  • Carefully review the minimum qualifications advertised for the available position, as only applicants meeting the minimum requirements will be considered.

  • Background Check/ Drug Screen may be required based on the specific requirements of the position for which the application is being submitted. Employment is contingent upon passing a drug test and completing a criminal background investigation.

  • An essential goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised. Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications.

  • The College conducts its employment activity within the State of Florida except for occasional brief and temporary pre-approved periods related to college travel.

Application Deadline

This position is open until filled