Part-time (50%), fixed-term position until 3 May 2027
Base salary will be in the range $83,776.44 - $93,121.41 + 17% Superannuation (HEW Level 5)
Visa sponsorship is not available for this position
Based at our St Lucia Campus - Brisbane
We are seeking a motivated Student and Academic Administration Officer to provide high quality customer service through the delivery of friendly, helpful, accurate, and informative advice and services to students, professional and academic staff. You will be responsible for completing a diverse range of administrative processing tasks and associated day-to-day problem resolution and maintenance of administrative systems. The current staff member will be going on parental leave and therefore the role is only offered on a fixed term basis.
Key responsibilities will include:
Provide accurate administrative support for student and academic processes, including applications, enrolment, and course coordination. Offer advice on student matters, maintain university systems and information, and assist with process improvements and updates. You will also provide secretarial support, assist with process improvements, represent the University at events, prepare reports, and undertake other duties as required.
As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:
Up to 26 weeks paid parental leave/paid primary care leave
17% superannuation contributions + 17.5% annual leave loading
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program
On campus childcare options
Affordable parking (from just $6.40 a day)
Salary packaging options
An undergraduate degree in a relevant area or an equivalent combination of experience and/or education/training.
A sound understanding of administrative processes relevant to student and academic administration, or the ability to rapidly gain such knowledge.
Demonstrated ability to establish priorities and meet deadlines.
High level of attention to detail and accuracy in written work.
Ability to exercise initiative and judgment and to work independently and autonomously.
High level written, verbal and interpersonal communication skills.
The ability to work collaboratively and effectively within the team and across other organisational units.
A strong orientation to the provision of a high level of customer service.
An empathy with and ability to communicate with students, including those from diverse cultural backgrounds.
Experience in a tertiary education institution or other large organisation in an area related to student administration would be highly regarded.
Knowledge of University student computer systems and packages e.g. Microsoft office, SI-net, Business Objects, InPlace and the use of CRM systems would be desirable.
In support of our Indigenous employment strategy, Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply for this position. We value lived experience, community connection and diverse career pathways.
Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia, criminal history check, and other role-specific requirements such as a Blue Card check. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
For more information about this opportunity, please contact Jeannette Watson via jeannette@uq.edu.au.
For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.
We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:
Resume
A cover letter summarising how your background aligns with the 'About You' section
Our strength as an institution lies in our diverse colleagues. We are dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We are committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.
Other Information
UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who do not meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.
Applications close on Tuesday, 28 April 2026 at 11.00pm AEST (R-63566).