Paula's choice skincare

Strategy & Operations Manager

Seattle, Washington, United States Full Time

Where Trust Leads, Bold Ideas Grow, and Community Thrives

Paula’s Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions, decisions, and impact:

  • Build Trust: We set the standard for skincare, transparency, and shared knowledge.
  • Be Bold: We lead through innovation and by challenging the status quo.
  • Act with Kindness: We operate with respect and care—for our customers, colleagues, and the planet.
  • Create Community: We believe in the power of connection—whether educating customers, supporting each other, or giving back, we grow stronger together.

Our team spans North America, Australia/New Zealand, Europe, and the broader APAC region, collaborating globally to drive innovation. We offer space to thrive—personally, professionally, and through our comprehensive benefits package designed to support your well-being at every stage:

  • Generous paid time off, including time off to volunteer
  • Learning and development resources to support personal and professional growth
  • Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products 
  • Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post) 
  • Great location – for roles that are hybrid or fully onsite, we’re in the heart of Seattle’s beautiful International District  
  • Did we mention we’re a dog-friendly office?  

Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Whether onsite, remote, or hybrid, we stay connected through shared initiatives that bring our teams together. If you’re inspired by transparency, driven to make an impact, and eager to help foster community—we’d love to have you join us.

How you’ll have an impact at Paula’s Choice:

The Strategy & Operations Manager will help define how a global organization runs by translating strategic priorities into clear plans, tools, and execution across regions, teams, and time zones.

As a Strategy & Operations Manager, a typical day might include a mix of the following:

  • Drive execution of high-visibility initiatives by project-managing priority initiatives, leading alignment meetings, and ensuring follow-through across cross-functional and global teams.
  • Build scalable operating tools by standardizing weekly and monthly reporting across global regions, creating reusable templates, and partnering with data teams to define dashboards that support leadership decision-making.
  • Lead structured analyses and deep dives into growth opportunities, regional performance, and marketplace trends.
  • Create tools that make strategy actionable, including decks, trackers, templates, and dashboards.
  • Operate as a trusted cross-functional partner, working independently with peers across functions and geographies while staying aligned on strategic priorities.
  • Regularly collaborate with stakeholders across North America, Europe, and Asia, gaining exposure to how a global consumer business operates at scale.

The Details:

  • Location: We are based in Seattle, WA. Local candidates are preferred for in-person collaboration.
  • Hours: Typical PST business hours, with flexibility required. 
  • Physical requirements: Ability to handle long periods of both sitting & screen time. 
  • Travel requirements: Less than 3%

What you’ll bring to the table:

  • 3–5 years of experience in strategy, operations, program management, consulting, or tech
  • Strong analytical skills and comfort working with data
  • Advanced PowerPoint and executive-ready communication skills
  • Proven ability to manage complex, cross-functional work with minimal oversight
  • Highly organized, proactive, and comfortable bringing structure to ambiguity

What can help you really stand out:

  • Consumer, beauty/CPG, or tech experience
  • Exposure to BI tools or dashboards
  • Consulting, startup, or BizOps background

Approximate Salary Range Based on Experience and Location:

$110,000 - $120,000 USD/annually

#LI-NG1

Paula’s Choice Skincare determines the pay for positions using local, national, and industry-specific survey data. We evaluate external and internal equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.

For new hires, we strive to make competitive offers allowing the new employee room for future growth. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan.

Paula’s Choice Skincare is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law. We are committed to create a workplace that is inclusive of all. Where everyone feels empowered to bring their full authentic self to work.  

Please note:

At any time, with or without notice, Paula’s Choice reserves the right to add/delete/change the position’s requirements.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at careers@paulaschoice.com. This email is intended for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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