AMN

Strategic Account Manager

Remote - MA Full time

Job Description

Welcome to AMN Healthcare — Where Talent Meets Purpose

Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.

At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.

Why AMN Healthcare? Because Excellence Is Our Standard:

  • Named to Becker’s Top 150 Places to Work in Healthcare — three years running.
  • Consistently ranked among SIA’s Largest Staffing Firms in America.
  • Honored with Modern Healthcare’s Innovators Award for driving change through innovation.
  • Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006.

Job Summary

    The Client Account Manager interacts with healthcare organization’s departmental leadership, staffing teams, and vendor representatives. The Account Manager is responsible for leading all aspects of the optimization of Healthcare Delivery Organizations and overall client happiness.

    *Travel will be required, approx 25%

    Job Responsibilities

    • Develops and maintains an expert understanding of assigned customer’s organization including management and leadership teams.

    • Collaborates with Contingent Workforce Business Partner on oversite of healthcare contingent labor workflow including but not limited to order placement, candidate selection, timeslip and invoicing processes, including any transition workflow needs.

    • Generates and delivers regular performance and service-level agreement reporting to customer and internal teams.

    • Maintains an expert understanding of applications and required technological equipment including laptop computers, internet connections, projectors, etc.

    • Composes and/or edits training materials, guides, handouts, reports and programs.

    Key Skills

    • Computer proficiency in Salesforce, Microsoft Office Suite required

    • Understanding of technical networks including wireless, wired, and firewall setups

    • Experienced in mobile applications and mobile operating systems

    • Strong interpersonal skills, positive attitude and collaborative spirit desired

    Qualifications

      Education & Years of Experience

      • Associate's Degree plus 5-7 years of work experience OR High School Diploma/GED plus 5-7 years of work experience

      Additional Experience

      • Experience in mobile applications and mobile operating systems

      Work Environment / Physical Requirements

      • Work is performed in an office/home office environment.

      • Team Members must have the ability to operate standard office equipment and keyboards.

      AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

      Our Core Values

        ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

        At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.

        Pay Rate

        $62,000 - $77,000 Salary

        Final pay rate is dependent on experience, training, education, and location.

        This position may include additional compensation such as bonus or commission.  Please ask your recruiter for more information.