ResMed

Store Manager - Parramatta, NSW (Full-time)

Sydney, NSW, Australia Full time

Store Manager – Parramatta, NSW
 

Lead with purpose in a healthcare environment that changes lives

Do you thrive in fast‑paced environments where no two days are the same?
Are you motivated by leading teams while making a genuine difference to people’s wellbeing?

If so, this could be your next career move.
 

The role at a glance:

  • Full‑time, permanent position

  • Monday to Friday, with rotating Saturdays (2 per month)

  • Comprehensive training and clear career pathways

  • Healthcare retail environment with purpose
     

About the role
 

As Store Manager, you will be responsible for the overall performance and success of our Parramatta store. Reporting to the State Sales Manager, you’ll lead a team focused on delivering outstanding customer service, achieving sales outcomes and operating to the highest professional standards.

This role suits a leader who can balance commercial performance with care, and who is comfortable working within a structured, regulated healthcare environment.
 

Key responsibilities include:

  • Creating and sustaining a customer‑first culture that consistently delivers excellent service

  • Leading, motivating, coaching and developing a high‑performing team

  • Driving sales performance and achievement of KPIs

  • Building strong relationships with Sleep Physicians, GPs, Sleep Laboratories and allied health professionals

  • Managing rosters, leave and staffing levels aligned to store demand

  • Recruiting, onboarding and mentoring team members

  • Managing stock control, merchandising and inventory processes

  • Maintaining strong relationships with internal and external stakeholders

  • Collaborating with cross‑functional teams and other Store Managers
     

About ResMed
 

At ResMed, our purpose is to help people awaken their best by improving sleep and breathing.

We are a global leader in connected care, developing award‑winning medical devices and cloud‑based digital solutions that diagnose, treat and manage sleep apnoea and other chronic conditions. Millions of patients worldwide rely on ResMed technology every day.

Our people are driven by innovation, integrity and genuine care for the communities we serve.
Learn more at resmed.com or follow @ResMed.
 

About you
 

You are a confident, people‑focused leader who enjoys developing others and driving results in a professional environment.

You will bring:

  • Proven success in retail or customer‑focused management

  • Strong leadership capability, with experience recruiting and motivating teams

  • A proactive, adaptable mindset and the ability to lead through change

  • A sales‑driven approach balanced with service excellence

  • Excellent communication, interpersonal and mentoring skills

  • Experience managing team performance, training and development

Experience in healthcare, pharmacy or medical retail is advantageous but not essential.
 

What’s in it for you?
 

You’ll be recognised and rewarded for the value you bring, with access to a wide range of benefits, including:

  • Competitive salary plus sales incentive

  • Career progression opportunities with a global healthcare organisation

  • Pre‑Purchased Leave Scheme and 20 weeks paid Parental Leave

  • 2 days paid Volunteer Leave

  • Health & wellbeing benefits including EAP, private health discounts, flu vaccinations and access to leading medical professionals

  • Income Protection and TPD insurance

  • Family & Friends discounts on ResMed products

  • Educational assistance, novated leasing and tech product discounts
     

Ready to take the next step?
 

Joining ResMed means more than accepting a role — it’s building a career where your leadership contributes to better health outcomes every day.

If you’re looking for a role that is professionally rewarding, purpose‑driven and supportive, we’d love to hear from you.

👉 Apply now and help improve lives, through better sleep and breathing.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.