Job Description:
At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.About the Role
We’re looking for an experienced AML Operations Training Specialist to support the delivery and continuous improvement of AML capability within Remitly’s Anti-Money Laundering Operations.
Reporting to the AML Operations Training Lead (Manager), this role is responsible for executing high-impact training programs that enable investigators to perform high-quality, defensible investigations in a fast-paced, evolving environment. You will deliver onboarding, upskilling, and change-related training while partnering closely with QA, Operations, and Compliance to ensure training remains aligned with regulatory expectations and operational realities.
This role is critical to ensuring investigators build strong judgment, apply the risk-based approach consistently, and adapt effectively to new typologies, regulations, and technologies. It is located in Manila, Philippines.
Your Responsibilities
Training Delivery & Facilitation
Deliver AML onboarding programs for new investigators, ensuring strong foundational knowledge and practical application
Facilitate instructor-led sessions, workshops, and refresher training across investigator levels
Support training related to regulatory updates, policy changes, new typologies, and system enhancements
Use case-based and scenario-driven learning approaches grounded in real investigative workflows
Curriculum Development & Content Maintenance
Develop and update training materials in alignment with established competency frameworks
Translate complex regulatory requirements and internal policies into clear, practical learning content
Ensure training materials reflect evolving investigative risks, tools, and processes
Contribute to modular training design that supports multi-jurisdictional operations
Quality & Performance Support
Partner with QA and Operations to identify skill gaps and support targeted training interventions
Reinforce investigation standards and documentation expectations through structured learning
Support speed-to-proficiency efforts for new hires and investigators transitioning into more complex work
Gather feedback from learners and incorporate insights into continuous improvement efforts
Technology & Change Enablement
Support training rollouts for new investigative technologies, automation tools, and workflow updates
Help investigators adapt to system enhancements and evolving investigative models
Provide hands-on guidance during operational transitions to reinforce consistent application
Documentation & Governance
Maintain accurate records of training materials, attendance, and completion
Support preparation of documentation related to audits and regulatory exams
Ensure training content remains aligned with internal policies and AML regulatory standards
What You Bring
Required Qualifications:
3+ years of experience in AML / Financial Crimes (transaction monitoring, investigations, SAR/STR filing)
Experience delivering training, mentoring, coaching, or leading structured knowledge-sharing sessions
Strong understanding of AML fundamentals and the risk-based approach
Ability to translate complex regulatory or policy requirements into practical guidance
Preferred Qualifications:
Experience supporting large or distributed AML operations teams
Experience contributing to curriculum development or training content creation
Experience supporting regulatory exams or internal audits
Background in fintech, payments, or high-growth operational environments
CAMS certification, or similar
Skills & Attributes:
Strong facilitator with the ability to engage operational audiences
Clear communicator who can simplify complex regulatory concepts
Detail-oriented with strong documentation skills
Collaborative and responsive to stakeholder feedback
Comfortable operating in evolving environments
Data-aware and open to using performance insights to improve training effectiveness
Our Benefits:
Rice Allowance
Transportation Allowance
Paid Vacation
Medical, Dental & Vision
Accident and Life Insurance
Employee Stock Purchase Plan (ESPP)
Mental Health & Family Forming Benefits
Our Connected Work Culture: Driving Innovation, Together
At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.
Remitly is an E-Verify Employer
At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.