Stand Lead
The Concession Stand Lead supports the daily operation of assigned concession stands by providing direction, coordination, and leadership to frontline team members. This role ensures each location delivers a high-quality, efficient, and guest-focused service experience. The Stand Lead oversees product levels, staff assignments, and operational standards while maintaining compliance with Legends’ food safety, alcohol service, and cashless transaction procedures.
Compensation
Hourly wage: $20.55
Vacancy Status
This posting is for an new vacancy.
LEGENDS GLOBAL
Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services through our white-label approach.
Our network spans more than 450 venues worldwide, hosting 20,000 events and welcoming 165 million guests annually. Our expertise includes feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking of world-class live events.
The Legends Global culture is built on respect, ambitious thinking, collaboration, and bold action. We are committed to an inclusive environment where team members can be authentic, make an impact, and grow their careers.
Winning is an everyday mindset at Legends Global. We succeed together as one unified team.
The Role
Duties & Responsibilities
- Supervise and support frontline concession staff during events to ensure smooth and efficient operations
- Assign and communicate specific duties to team members before, during, and after each event
- Maintain awareness of guest needs and resolve service issues promptly when escalated from staff
- Oversee product levels and food preparation to minimize waste and ensure availability
- Track and record inventory transfers, usage, and counts accurately before and after each event
- Ensure all transactions are processed through approved cashless POS systems following Legends’ payment protocols
- Monitor compliance with Legends’ standards and policies including Smart Serve, food safety, and sanitation
- Maintain a clean, safe, and organized work environment throughout the event
- Model professional behavior and uphold company expectations for appearance, teamwork, and service
- Complete event documentation, reports, or checklists as assigned by management
- Perform other related duties as required to support overall event success
Skills & Abilities
- Strong leadership and organizational skills with the ability to delegate and guide others effectively
- Excellent communication and interpersonal abilities with a focus on customer service
- Ability to multitask and remain calm under pressure in a fast-paced environment
- Competency in basic math and point-of-sale technology for cashless payment systems
- Attention to detail and accuracy when handling inventory, orders, and reporting
- Commitment to teamwork, professionalism, and maintaining a positive work culture
Knowledge, Education, & Experience
- Minimum of one year of experience in a concessions, quick service, or similar food service environment preferred
- Smart Serve certification required with a minimum age of 18 to serve alcohol
- Knowledge of food handling and sanitation procedures required by Toronto Public Health
- Familiarity with Legends’ Food Safety Policies, alcohol service standards, and cashless transaction systems preferred
- Availability to work evenings, weekends, and holidays as required by event scheduling
- Previous supervisory or lead experience in a hospitality or stadium environment considered an asset
Physical Demands
- Ability to stand for extended periods up to five hours per shift
- Ability to lift and carry up to 30 pounds
- Frequent walking, reaching, bending, and handling of food and equipment
- Ability to work in a loud, high-energy environment for long durations
- Requires manual dexterity, visual accuracy, and clear verbal communication
The essential responsibilities of this position are outlined above and may be adjusted due to operational requirements or reasonable accommodation. This description does not limit management’s right to assign other duties.
Hiring Process Disclosure
Legends Global may use automated or artificial-intelligence-based tools to support aspects of the candidate screening or selection process.
Legends Global is an Equal Opportunity Employer and is committed to employment equity. We encourage applications from Women, Indigenous Peoples, Persons with Disabilities, Members of Visible Minorities, and Veterans. We are dedicated to fostering an inclusive and accessible workplace in accordance with applicable human rights legislation.