You are collaborative and enjoy solving analytical problems to help our team to reach highest potential
We are a team of big thinkers who are engineering the future of banking
Together we will build tomorrow’s bank today, using world-leading technology and innovation
Do work that matters
The Customer Service Network (CSN) is part of the core product, channel, and platform businesses within Retail Technology. It plays a crucial role in managing customer interactions and services across the branch network. Our team leads and delivers CSN’s strategic programs to create value for our customers, employees, and shareholders.
See yourself in our team.
As a Staff Platform Engineer, you will play a key role within the CSN crew. Your focus will be on driving operational excellence in the design, development, operation, and evolution of foundational tools, infrastructure, and automation across CBA and partner teams.
You will be responsible for enhancing DevSecOps maturity and SRE capabilities, shaping workforce strategy, and ensuring alignment with strategic targets. In this role, you will drive improvements in productivity, quality, reliability, and resilience, while optimising cloud expenditure and effectively managing technical debt, vulnerabilities, and feature delivery.
In addition, you will play a horizontal leadership role across the crew, enhancing platform engineering and DHP capabilities to ensure sustainable delivery and continuous improvement within the crew.
Overall, to be successful in this role you will:
Guide and mentor the engineers of the CSN crew for Cloud Enablement.
Demonstrate design, build and management of AWS Cloud Infrastructure experience across Windows and Linux operating systems and its usage across different clusters of CBA ecosystem.
Provide critical support for AWS Cloud deployments, system integration, mainframe, and infrastructure issues.
Develop stubs to accelerate automation testing and enhance environment flexibility.
Collaborate with multiple technology teams to define and drive Technology Strategy Adoption for Cloud.
Communicate with senior management such as GM and stakeholders to ensure a clear path to execution
Perform complex problem resolution, root cause analysis and identification of improvement opportunities.
Develop and maintain CI/CD pipelines for CSN applications and support their adoption in all Cloud environments.
Assist operation and application teams with issue debug, analysis, replication, and resolution in the Cloud environments.
Maintenance support for Cloud infrastructure such as closing vulnerabilities, server upgrades, provisioning, and migrations.
Actively participate in On-Call rosters from time to time to own resolution of any critical issues, ensuring the seamless operation of our systems, products and platforms.
We’re interested in hearing from people who have managed a team of up to 5 people with experience in domain such as:
Leading a cross-functional squad (team) in developing and operating technical products and services.
Large clusters operations using cloud-native technologies such as Kubernetes, hosted within VMware Tanzu or native Linux (Ubuntu).
Experience with Cloud/AWS fundamental service (IAM, VPC and EC2).
Experience working with large and complex programmes of work.
Understanding of DevOps/SRE Best Practices: Logging, Monitoring, Security.
Experience as Software Engineer/ DevOps / SRE / System Engineer in Cloud environment.
Familiarity with project management tools such as Jira, Confluence and ServiceNow.
Good communication skills (written and verbal).
Tech skills
We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team:
Development skills such as C#, .NET, Python or Java
Container technology, Docker and Kubernetes/EKS
Infrastructure as Code such as CloudFormation and Terraform
Source control and CI/CD tooling such as GitHub, GitHub Actions, Jenkins, Argo CD Artifactory and LaunchDarkly and Specmatic.
Kubernetes network and API security: Istio Service Mesh, Ingress Controller, API Gateway, OAuth2
Monitoring tools such as AppDynamics, Observe and Obstack
General Networking protocols and architectures
Working with us
Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.
We support our people with the flexibility to balance where work is done with at least half your time each month connecting in our Sydney office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.
Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We’re hiring engineers from across Australia and have opened technology hubs in Melbourne and Perth. We really love working here, and we think you will too.
If you're ready to take your engineering skills to the next level, apply now and become a part of our exceptional team!
If this sounds like you, apply now!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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