1.Supplier and Co-Manufacturing Quality Management:
•To manage the food safety & quality of the Chinese supply base i.e. all manufacturing locations where we source & procure materials & finished goods, need to be audited, approved & managed on behalf of KHC affiliates and those for export.
•To co-ordinate, lead & develop the Chinese supply chain & external factory quality team in all aspects of food safety compliance, due diligence, ways of working & continuous quality improvement.
•To develop relevant Food Quality and Safety standards and ensure suppliers and external factories are consistently managed and complied with KHC standards and policies across China.
•Conduct regular audits of suppliers and co-manufacturers to ensure ongoing compliance with food safety and quality requirements.
2.Strategic Project Management
•Develop and coordinate key quality strategies and projects to drive continuous improvement in food safety and quality performance at supplier and co-manufacturing sites.
•Identify, develop, and implement strategic initiatives and systems for enhancing food safety and quality management within the China supply chain.
3.Cross-Functional Collaboration
•Collaborate closely with Procurement, R&D, Production, and Marketing departments to ensure supplier and co-manufacturing quality management is fully aligned with overall business objectives.
•Maintain active communication with the global food safety team to ensure China's quality management strategies and execution are consistent with global standards.
4.Risk Management and Problem Solving
•Proactively identify potential food safety and quality risks within the supply chain and develop/implement effective risk control measures.
•Utilize risk assessment tools such as HACCP and FMEA to evaluate risks and provide robust solutions for risk mitigation.
5.Team Leadership and Development
•Lead and develop the China Supplier & Co-Manufacturing Quality team, ensuring team members possess and enhance the necessary skills in food safety compliance, due diligence, process improvement, and sustained quality enhancement.
•Provide strategic guidance and direction to ensure the team operates effectively and achieves high performance in complex business environments.
6. Customer Quality Management:
•Act as the primary quality interface for key food retail and foodservice customers in China, understanding and interpreting their specific quality, food safety, and compliance requirements.
•Lead the planning, execution, and follow-up for all customer quality strategy and relevant projects. Including audits at relevant supplier, co-manufacturer, and distribution locations, ensuring flawless execution and compliance.
•Manage and drive timely resolution of all key account quality complaints and non-conformance issues, implementing effective corrective and preventive actions (CAPA) to prevent recurrence.
•Deplore customer quality data analysis and translate into plant actions. Develop and present regular quality performance reports and metrics to key accounts, fostering transparency and building trust through data-driven communication.
•Collaborate with Sales, Customer Service, and Supply Chain teams to ensure customer quality requirements are seamlessly integrated into operational plans and quality management systems
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.