Sr Specialist Partner Service Center

About us:

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful.

Overview about TII

At Target, we have a timeless purpose and a proven strategy. And that hasn’t happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.

Job Overview: As a Senior Specialist in the Partner Service Center, you will be instrumental in delivering exceptional service to our vendors. Your primary responsibility will be to provide timely, accurate, and empathetic support to ensure a seamless experience for Roundel partners. You will manage the end-to-end partner journey—from onboarding and user access for Roundel Media products.

Key Responsibilities:

• Serve as the primary point of contact for vendor inquiries, ensuring prompt and professional resolution.
• Facilitate partner onboarding, including account setup and access provisioning.
• Manage user roles and permissions to ensure secure and appropriate platform access.
• Troubleshoot issues related to Roundel Media products and provide clear, actionable solutions.
• Collaborate cross-functionally with internal teams to escalate and resolve complex partner concerns.
• Continuously identify opportunities to improve partner experience and internal processes.

Key Skills and Qualifications:

• Excellent research, problem-solving, and analytical skills.
• Ability to communicate effectively with both internal teams and external vendors.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Ability to learn and adapt quickly in a dynamic work environment.
• Experience in vendor management or a customer service environment is a plus.
• Proficiency in Microsoft excel and PowerPoint

Adaptable to varying shifts in alignment with 24/7 team coverage requirements