The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Senior Property Technology Operations Engineer plays a critical role in keeping property-level technology running smoothly. This position provides advanced technical support across hardware, software, endpoint devices, networking, and applications, while serving as an escalation point for complex issues. You’ll work hands-on in the field, support major initiatives and events, and partner closely with property teams, infrastructure, and service desk teams to ensure reliable, high-quality technology experiences for employees and business operations.
THE DAY-TO-DAY:
Provide advanced support, troubleshooting, and deployment for end-user devices, networks, Wi-Fi, mobile devices, and applications
Serve as an escalation point for complex incidents and requests that cannot be resolved independently by Property Technology Engineers
Perform network patching, cross-connects, and troubleshooting; assist with setup and maintenance of network hardware
Support projects, events, and temporary technology installations through site surveys, planning, and coordination with application and infrastructure teams
Oversee hardware procurement, delivery, preparation, and distribution, ensuring timely deployment and issue resolution
Enforce asset management practices to ensure accurate tracking and effective use of technology resources
Actively participate in major incident and problem investigations by triaging issues, gathering data, providing hands-on support, and communicating real-time updates to stakeholders
Support assigned technology projects and, when needed, assume project leadership responsibilities
Review employee feedback and contribute to continuous improvement initiatives that enhance the overall user experience
THE IDEAL CANDIDATE:
Bachelor’s degree in Computer Science, Data Science, Information Systems, or a related field (preferred)
3+ years of prior relevant experience in cross domain Information technology experience, including endpoint, server, network & WiFi, mobile device, and application support.
Experience working in a fast-paced, operational environment with multiple concurrent priorities
Strong troubleshooting, analytical, and problem-solving skills
Extensive knowledge of enterprise systems and applications
Ability to clearly communicate technical concepts to both technical and non-technical audiences
Strong prioritization and time-management skills
Demonstrated ability and curiosity to learn new technologies
THE PERKS & BENEFITS:
Prioritize your wellness, access programs crafted to nurture your mental and physical health.
Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
Savor delicious meals for free in our employee dining room.
Park with ease—whether you're on or off shift, it's free!
From healthcare to financial support and generous time-off options, we’ve got you covered.
Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12249
Are you ready to JOIN THE SHOW? Apply today!