CAI is a 100% employee-owned company established in 1996, that has grown year over year to almost 750 people worldwide. We provide commissioning, qualification, validation, start-up, project management and other consulting services to mission critical industries. We are global partner in providing professional services to enhance operational performance and reliability. We deliver consistently, Expertly, and Completely.
The Role
In this role, you will be responsible for ensuring operability and reliability of equipment. This role is highly execution-focused and requires regular on-the-floor presence to support manufacturing operations, troubleshoot equipment issues in real time, and directly support technicians and operators as needed. You will work closely with Manufacturing, Process Development, and iPark End Users to investigate, troubleshoot, and repair issues related to process equipment.
You will monitor process performance and recommend/implement equipment related process and continuous improvement projects. We expect you to enjoy working in a fast-paced, dynamic, and innovative environment.
Employee Type: Full Time Employee
Work location: Fujisawa, Kanagawa, Japan
Responsibilities
Provide direct engineering support and subject matter expertise for equipment including Ultrafiltration, Chromatography, Single Use Mixers, Temperature Control Units, Fermenters, Reaction Vessels, Microfluidizers, Analytical Equipment, Component Prep Equipment, Critical Utilities, and more.
Develop, deliver, and support training for manufacturing operators and technicians on equipment operation, troubleshooting, and best practices, ensuring consistent and reliable execution of Enzymatics processes. Leverage subject matter expertise to directly support execution of Manufacturing activities, including hands-on troubleshooting, equipment setup, and recovery activities when required.
Reduce manufacturing events, user interventions, and batch record excursions by ensuring optimal functionality of equipment and machinery.
Participate in all phases of engineering projects related to processing equipment, including design, equipment procurement, asset induction, construction, installation, start-up, commissioning, qualification, and fit-for-purpose validation of facilities and/or equipment, as applicable.
Respond to alarms, Out of Specification Conditions, and Out of Tolerances and ensure product impact assessments are performed as necessary.
Troubleshoot equipment to determine root cause of failure modes, independently drive failure resolution and repair, own Corrective/Preventative Actions and associated Change Controls.
Support implementation of Enzymatics CMMS program to enable asset and maintenance management for all relevant equipment.
Own and support maintenance and repair of Enzymatics equipment assets through CMMS (preventative maintenance plans, calibration data sheets, spare parts, work order workflows as applicable).
Coordinate and support end-to-end vendor-driven repair, calibration and maintenance of equipment, where necessary.
Own and support quality records (e.g., Change Controls, Deviations, CAPAs) related to Enzymatics equipment, appropriate for a non-GMP but controlled manufacturing environment.
Maintain Engineering Turnover Packages, including specifications, component lists, operating manuals, and drawings for Enzymatics equipment.
Meticulously document all activities related to manufacturing setup, troubleshooting, and automated method updates per applicable SOPs and guidelines.
Develop and implement updates for automated methods of processing equipment, ensuring seamless integration and minimal disruption to ongoing operations.
Provide guidance and training on new processes and equipment.
Work closely with the Quality Assurance team to ensure all manufacturing processes meet internal and external regulatory requirements, supporting deviation initiation, CAPAs, and out-of-tolerance investigations.
Ensure all manufacturing activities comply with health, safety, and environmental regulations.
Perform operational assessments to ensure procedures and tools are in place.
Follow all relevant ISO regulations, guidelines, and company policies to ensure compliance with regulatory and internal requirements.
Execute tasks precisely as defined in internal guiding documents including but not limited to standard operating procedures (SOPs) and work instructions.
Follow Good Documentation Practices and Data Integrity requirements to ensure data, documentation, and records are completed and maintained for use by the business and available to support audits or inspections.
Complete training in assigned required learning plan according to the defined timing and the prescribed requalification cadence.
Requirements
Education: B.S. or M.S. in Chemical or Mechanical Engineering or equivalent
Experience: 4-8 years relevant experience in Engineering or Operations
Other Quantifiable Preference
Experience in a GMP or regulated manufacturing environment preferred.
Familiar with common industry unit operations such as Chromatography, Tangential Flow Filtration, Fermentation/Cell Culture preferred.
Proficiency in Japanese and working proficiency in English preferred
Self-directed with effective analytical and problem-solving skills. Must be able to deliver results on multiple complex assignments simultaneously with minimal required direction from their supervisor.
Ability to interact well with other groups and must be able to take ownership of and follow through on assignments.
Must be able to use their technical background to investigate issues using a structured problem-solving approach to determine true root cause and develop effective corrective and preventative actions.
Excellent interpersonal and communication skills (verbal and written) are required.
Expected to be able to present their own work to peers and cross-functional managers and influence leadership decisions. Technical writing skills are required.
Demonstrated ability to manage your own time and deliver to program timelines.
Experience evaluating production line performance such as OEE, reliability performance metrics such as MTBF and MTTF, and life cycle management.
Familiarity with Microsoft Office Suite is required, and basic statistical analysis techniques are preferred.
A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.