LendingClub (soon to be Happen Bank) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.
Own end-to-end execution of direct mail campaigns, managing timelines, mail drops, and stakeholder alignment from kickoff through delivery
Serve as the central point of contact across internal teams and external vendors, leading weekly status meetings and driving accountability against deliverables
Manage vendor relationships — overseeing production schedules, reviewing creative proofs, and partnering on cost optimization, test strategies, and performance improvements
Maintain campaign documentation, mail tracker, and the DM playbook as the source of truth for the team
Support budget management including PR creation, invoice tracking, accruals, and USPS postage funding
Oversee creative asset organization and accuracy across SharePoint and internal systems, including creative code management across agencies and vendors
Identify and drive process improvements that increase efficiency, scalability, and audit readiness across DM operations — including exploring where AI tools can reduce manual effort or improve accuracy
Develop campaign summaries, presentations, and supporting materials that communicate performance and status clearly to stakeholders
1-2 years of experience in marketing operations, campaign execution, or direct mail, and can independently own complex workflows without close oversight
Bachelor's degree in a related field; or equivalent work experience
You're highly organized and detail-oriented — you catch what others miss and hold yourself to a high bar on accuracy and completeness
You take ownership of your work and proactively surface risks, resolve issues, and improve processes rather than waiting to be asked
You manage vendor relationships with confidence, influencing outcomes and holding partners accountable to timelines and quality standards
You collaborate effectively across teams and adapt your communication style based on audience and context
You actively look for ways AI can improve your work — from streamlining repetitive tasks to improving documentation quality — and you bring good judgment about what to verify before acting on any output
You thrive managing multiple priorities in a fast-paced environment and know how to keep things moving without losing rigor
Nice to Have
Experience with Oracle Fusion for PR creation and budget management
Familiarity with Asana, JIRA, or similar project tracking tools
Background in vendor strategy, testing frameworks, or campaign performance analysis
Work Location
San Francisco
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
Time Zone Requirements
Primarily PT
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 87,000-103,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
#LI-Hybrid
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LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.