Sr Manager, Quality and Training eSystems

Posting Date

03/13/2026

5200 Virginia Way, Brentwood, Tennessee, 37027-7569, United States of America

1. Strategic eSystems Ownership: 

• Anticipates downstream risks and opportunities, ensuring systems evolve to meet changing regulatory and business needs. 
• Moves beyond basic support to influence vendor product roadmaps and negotiate feature requests 
• Leads initiatives to integrate eSystems with other DCR and Village technologies.
• Proactively identifies system inefficiencies and designs technical solutions that reduce site burden while enhancing data quality. 
• Ensures the electronic regulatory environment (eDocs, eDOA, eConsent) remains perpetually audit-ready, anticipating auditor expectations and configuring systems to mitigate risk.

2. Training Governance & Competency Development

• Contributes to the design and implementation of DCR’s centralized training governance model. Aids in moving the organization from “documentation tracking” to a true “competency-based” training framework. 
• Collaborates with Clinical Operations leadership to define core competencies for site roles designing high-impact training curricula that address root cause quality issues and prevent recurrence. 
• Develops metrics to measure training effectiveness (not just completion). 
• Analyzes quality trends (NERDs, monitor findings) to trigger targeted retraining or curriculum adjustments. 
• Equips sites, peers, and people leaders with the tools and data they need to be effective trainers for their own teams, shifting the culture from “QA-led training” to “Leader-led competency.”

3. Quality Risk Management & Data Integrity

• Designs and oversees the centralized risk assessment framework. 
• Utilizes system data to identify “at-risk” sites or processes proactively, deploying resources before critical deviations occur.  
• Serves as the guardian of data integrity across central and site-based operations.
• Oversees the Quality Assurance review of central EDC data entry, establishing systemic controls that prevent errors. 
• Leads root cause analysis for complex, system-wide quality issues.
• Designing Corrective and Preventive Actions (CAPAs) that address the process or system flaw rather than just the individual symptom.

4. Leadership & Cross-Functional Influence (15%) 

• Acts as a key consultant and trusted advisor to the Director of Quality Assurance and Clinical Operations leadership on matters of technology and compliance.
• Leads complex change management initiatives (e.g., system migrations, new workflow rollouts).
• Crafts communication strategies that secure buy-in from diverse stakeholders, from site coordinators to executives.
• Mentors and develops direct reports and high-potential teammates within the broader Quality lane.

Fosters a culture of psychological safety, innovation, and continuous improvement.

7.Other duties as assigned.

What We’ll Provide: 

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.  

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out  
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more 
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.  

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Salary Range for the role is $98,000.00 - $155,000.00 per year.

 

 

 

If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.

New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour

Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.