Sr. Manager Learning & Development

Job Description

Job Summary

Leads the Training & Development function, managing a team that includes subordinate managers and individual contributors. Responsible for creating and executing a learning strategy aligned with Acrisure’s objectives, ensuring scalable, high-quality training programs that improve performance, compliance, and client service. Provides strong leadership, sets clear goals, and partners with stakeholders to build organizational capability.

Key Responsibilities

• Oversee design and delivery of onboarding, role-based, compliance, and leadership training.
• Implement blended learning solutions (virtual, in-person, eLearning, microlearning).
• Manage internal learning systems (content libraries, and reporting)
• Ensure compliance with regulatory training requirements and maintain audit-ready documentation.
• Define success metrics and use data to measure impact and improve programs.
• Manage L&D budget and vendor relationships.
• Assist and train individuals and teams on workflows, epic standards, Indio, and CSR24.
• Utilize reports to audit performance of team members to ensure they are following proper procedures
• Gap training for individuals who are moving into a new role, especially Associate account managers to Account managers where there will be knowledge gaps

Required Qualifications

• Bachelor’s degree in HR, Education, Organizational Development, or related field.
• 8–10+ years in Learning & Development, including 3–5+ years managing managers.
• Experience building enterprise training programs and scalable learning operations.
• Proficiency with LMS platforms and instructional design methodologies.
• Strong stakeholder management and communication skills.

Preferred Qualifications

• Experience in insurance or financial services.
• Familiarity with EPIC or similar systems.

Core Competencies

• Strategic Thinking & Business Acumen
• People Leadership
• Operational Excellence
• Stakeholder Partnership
• Change & Communication
• Data-Driven Decision-Making

Reporting Structure

• Reports to: VP of Ops
• Direct reports: individual contributors

Pay Details:

The base compensation range for this position is $134,640 - $182,160. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

 

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

 

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

 

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

 

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

 

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

 

Welcome, your new opportunity awaits you.