Company
Cox Automotive - USA
Vehicle Operations
Sr Lot Operations Specialist
Individual Contributor
No remote option; must work at a specified Cox location
No
Day
Compensation
Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Responsibilities:
- Gains familiarity with Lot Operations concepts, practices, and methodologies.
- Maintains constant communication with commercial accounts, customer support, quadrant and account coordinators, supervisors, and other auction personnel to ensure effective coordination of lot operations activities.
- Answers telephones to provide support to Lot Operations employees and customers.
- Responds to customer requests for assistance and ensure timely resolution.
- Processes all Lot Operations’ paperwork, forwarding invoices and items to be posted to appropriate areas in a timely manner.
- Assists with coordination of sale day lineup and execution of sale day activities (e.g., drive, assisting customers in locating vehicles, etc.)
- Follows all job-related safety and health procedures.
- Learns and complies with Lot Operations’ standards and policies.
- Demonstrate a strong commitment to safety by strictly following all safety and health protocols and setting an example through appropriate actions.
- Actively participate in advancing all safety initiatives in line with Safety initiatives
- Assists with special projects as assigned.
Qualifications:
Minimum:
- High School Diploma/GED and 5 years’ experience in a related field.
- OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years’ experience. OR 7 years’ experience in a related field.
- Safe drivers needed; valid driver’s license required.
- Ability to drive vehicles with standard and automatic transmission.
- Effective communication and organization skills required.
- Commitment to providing excellent customer service is essential.
Preferred:
- Prior experience in vehicle reconditioning, general auto body knowledge, etc. helpful.
- Satisfactory computer skills and the ability to utilize a portable terminal, brick, etc. preferred.
Work Environment:
- Frequent exposure to outside weather conditions.
To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
EOE, including disability/vets
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.