Sr. IT Engineering Manager, Salesforce & Vault - Foster City

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

Sit within the global Gilead IT organization within the US Commercial Field Enablement IT team with the primary responsibility of supporting US Commercial & Medical teams for field-led events such as speaker programs, exhibits & sponsorships, community liaison led events, etc. This role reports to the US Commercial IT Field Enablement lead.

This role will support and liaise with a broad set of business stakeholders across the US & Global Commercial & Medical Operations teams, field sales and medical teams, and Business Conduct. The role will be responsible for managing capabilities across multiple Salesforce and Vault platform applications and portals such as Veeva Events Management, Centris, Speaker Resource Center, etc. Responsibilities would include managing current capabilities, and tracking & executing on an enhancement roadmap.

The role will also engage across IT teams who manage/support systems within the Capability ecosystem, i.e., Veeva / Vault CRM, Concur, Veeva Align; integration touchpoints with tools such as Master Data Management platform, Commercial Analytics Hub, Business Conduct Data lake, as well as the broader IT teams that enable the overall working experience for the business teams we support.

Essential Job Duties & Responsibilities:

• Enhance and manage capabilities for field-led events across multiple applications and business stakeholder teams

• Work with the MSP team to ensure applications continue to meet business needs

• Work with enterprise IT teams to ensure in-scope applications remain compliant with Gilead security, architecture, compliance and other requirements

• Own cloud-based CRM data replication layer supporting compliance and all downstream integrations

• Manage and monitor replication pipelines for data integrity and availability

• Define and govern RPO and RTO for business-critical data flows

• Troubleshoot replication failures and latency issues

• Architect and operate the CRM data replication layer on AWS S3, ensuring high availability, performance, and scalability

• Partner with MDM, Analytics Hub, Compliance, and Business Conduct teams to ensure downstream readiness

• Manage AWS S3 storage, replication, and cost optimization

• Works closely with the respective Product Owners for Veeva / Vault CRM, Veeva Align and other field applications to ensure end user experience of field applications remains consistent and positive

Basic Qualifications:

• 12+ Years with High School Diploma or equivalent OR 10+ Years with AA OR 8+ Years with BS / BA OR 6+ Years with MS / MA / MBA

Preferred Qualifications:

• Computer Science degree or related discipline is preferred

• 5+ experience in a similar role within the Biotech / Pharmaceutical industry with demonstrated applied technical and functional knowledge

• Strong understanding of Salesforce and Vault platforms

• Strong hands-on experience with AWS services including S3, Lambda, IAM, KMS, CloudWatch, Glue, and EventBridge

• Strong understanding of data replication architectures

• Experience managing replication operations

• Knowledge of RPO/RTO and resiliency concepts

• High level of personal integrity consistent with Gilead’s core values (Excellence, Accountability, Teamwork, Integrity and Inclusion)

• Understanding of speaker programs landscape; Business Conduct rules around attendance & spend in US

• Experience with enterprise platform / application assessments

• Experience working in a multi-vendor scenario; vendor management experience is a plus

• Cloud cost management and optimization experience

• Experience supporting governed/compliant data environments (HIPAA, GDPR, FDA 21 CFR Part 11)

• AWS Certified Solutions Architect

• Strong communication skills to engage directly with business users, IT and vendor teams

 

The salary range for this position is: $169,320.00 - $219,120.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

For jobs in the United States:

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.

For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.

NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT

Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the  legal duty to furnish information; or (d) otherwise protected by law.
 

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.