Sr. Director, Fraud Strategy

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Fraud Management team, you’ll lead the strategic direction and execution of CIBC’s fraud prevention and detection initiatives. As the Sr Director, Fraud Strategy, you’ll build and direct a high-performing team responsible for identifying emerging fraud trends and designing innovative solutions to mitigate risks. You’ll champion fraud awareness and training programs across the organization. You’ll drive cross-functional collaboration, ensuring alignment between business units, technology, and external partners to proactively address evolving threats and support our line of business partners in achieving CIBC and our clients aspirations. You’ll oversee the continuous improvement of workflows and controls, empowering your team to deliver best-in-class fraud prevention.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. 

How you’ll succeed

• Fraud Risk Management – Direct management of day-to-day fraud controls, policy and performance to mitigate evolving threats, deliver excellent client experiences, and manage operational impacts.
• Develop high-performing teams – Lead, mentor, and inspire teams to deliver results, fostering a culture of continuous improvement and accountability.
• Collaboration – Partner with Fraud teams in Client Authentication, Analytics, Operations, and Operational Excellence to optimize fraud control processes across functional groups
• Fraud Advisory & Risk Consultation - Serve as the primary Fraud prevention point of contact across the bank, providing advisory services to line of business and functional group partners to identify, assess, and mitigate fraud risks in business processes, products, and initiatives.

Who you are

• You put our clients first. You champion a secure environment and advocate for their protection at every level.
• You’re strategic. You think big picture, anticipate risks, and drive initiatives that shape the future of fraud management.
• You’re a proven leader. You inspire and empower teams to achieve ambitious goals and deliver meaningful results.
• You’re a change agent. You thrive on building, creating, and leading transformative solutions in a fast-paced environment.
• You’re collaborative. You value diverse perspectives and foster strong partnerships across the organization.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-CC East 12th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Decision Making, Fraud Analysis, Fraud Management, Group Problem Solving, Long Term Planning, People Management, Project Management