Sr. Business Quality Assurance Analyst - Argentina

Senior Business Quality Assurance Analyst

About the Role

Built is looking for a Senior Business Quality Assurance Analyst for our team in Mendoza, Argentina to drive quality across complex, client-facing workflows that power our financial and construction technology platform. This role exists to elevate quality standards, represent real-world client behavior in our solutions, and reduce risk as Built scales its products and customer base.

You’ll serve as a strategic quality partner to Product Managers and Engineers, shaping user stories and validation strategies to reflect real-world usage, edge cases, and operational complexity. You’ll lead quality efforts across initiatives, identify systemic risks, and advocate for solutions that protect the customer experience and improve release confidence.

As a senior member of a cross-functional product delivery team, your work will directly impact product reliability, customer trust, and Built’s ability to scale effectively.

What You’ll Do

• Own and drive quality assurance efforts across complex product initiatives, influencing outcomes from discovery through release and post-launch validation
• Partner early with Product and Engineering to review requirements and designs, focusing on testability, risk identification, and validation strategies
• Develop comprehensive real-world use cases that validate end-to-end workflows, edge cases, negative scenarios, and non-standard client behaviors
• Design and execute scalable manual test plans across functional, integration, and regression coverage, with an eye toward future automation
• Identify, prioritize, and drive resolution of systemic defects, collaborating cross-functionally to address root causes
• Validate end-to-end workflows holistically, including data accuracy, integrations, downstream impacts, and overall user experience
• Proactively surface quality risks and operational gaps, clearly communicating impact, tradeoffs, and mitigation recommendations
• Influence automation strategy by identifying high-value automation opportunities and maintaining critical automated test coverage
• Define and communicate meaningful quality signals such as risk trends and release readiness to Product and Engineering leadership
• Lead client-facing quality activities, including defect triage and release readiness discussions
• Contribute to continuous improvement of QA practices, standards, and tooling across the team

What We’re Looking For

Must-Have Qualifications

• Hands-on experience designing and executing manual test cases and test scripts
• Strong understanding of the software development lifecycle, with experience in Agile/Scrum environments
• Ability to analyze requirements and workflows to identify gaps, risks, and edge cases
• Experience using defect tracking and test management tools (e.g., Jira, Xray, Zephyr, TestRail, or similar)
• Familiarity with test automation concepts and at least one automation or API testing tool
• Travel Requirement: This role requires approximately <15% travel, as needed to support business priorities
  
  

Nice-to-Have Qualifications

• Experience with automation frameworks such as Selenium, Cypress, or Playwright
• Exposure to API, integration, or data validation testing
• Experience supporting enterprise SaaS platforms or client-facing implementations
• Background in fintech, financial services, or other complex workflow-driven products

Soft Skills

• Strong ownership mindset and accountability for quality outcomes
• Clear, confident written and verbal communication skills
• Ability to collaborate effectively across Product, Engineering, and client-facing teams
• Comfortable balancing multiple priorities in a fast-paced environment
• Proactive problem-solver who anticipates real-world usage and failure scenarios