Warner Bros.

Sr. Business Analyst

Mexico City, Paseo de las Palmas No.425-701 Full time

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role:
The Senior Business Analyst will assist the team as well as key stakeholders across various tasks related to multiple applications and business processes.

Your Role Accountabilities:

OPERATIONS/PROJECT MANAGEMENT

  • Lead prioritization of business requirements in collaboration with the project team, key stakeholders, and management, and own the development and maintenance of detailed project plans using standard tools.
  • Act as a liaison between the broader Technology & Operations team and business clients, ensuring alignment and clear communication.
  • Drive collaboration with product managers and business analysts across a diverse set of applications to ensure cohesive delivery.
  • Delegate tasks strategically, balancing team development opportunities, skill sets, and project urgency to optimize outcomes.
  • Influence cross-functional teams and contribute to leadership efforts within a matrixed environment, including BU Champions.
  • Design and maintain project management templates, ensuring all team and application documentation remains current and accessible.
  • Spearhead the development of new and improved workflows and initiatives that enhance operational efficiency.
  • Deliver stakeholder training and create comprehensive training materials to support the adoption of new processes.
  • Own the drafting and execution of project deployment plans in partnership with key stakeholders.
  • Take initiative on special assignments from management, including vendor evaluations, consultant proposal assessments, and other strategic responsibilities.

STRATEGY

  • Partner directly with key stakeholders to identify team needs and interdependencies, ensuring business processes are aligned and optimized.
  • Establish and lead the methodology to evaluate, prioritize, and monitor the backlog for both vendor-owned and internally developed products and processes.
  • Clearly articulate strategic challenges and proactively present well-reasoned, actionable solutions to drive decision-making.
  • Develop and deliver tailored strategy presentations that resonate with specific stakeholder groups and support informed action.
  • Design and implement scalable frameworks, leveraging dynamic business intelligence tools and dashboards to support ongoing planning and performance tracking through KPIs.

ANALYTICS

  • Own the end-to-end creation and continuous enhancement of BI dashboards and KPI frameworks to support strategic decision-making.
  • Deliver actionable, data-driven recommendations by analyzing outputs from multiple systems and synthesizing insights.
  • Lead and facilitate user acceptance testing (UAT) by authoring test scripts, coordinating execution, and tracking outcomes to ensure quality delivery.
  • Conduct in-depth performance analyses of business processes and proactively identify and implement improvement opportunities.
  • Lead stakeholder meetings to gain a comprehensive understanding of all major projects and initiatives, ensuring alignment and visibility across teams

Qualifications & Experiences:

  • 5+ years of prior experience in a related role
  • Experience working with internal departments to champion their technology needs
  • Superior analytical and problem-solving skills
  • Experience developing financial models in Excel, Tableau, or Smartsheet
  • Expert user of Microsoft Office (Excel, PowerPoint, Word) to prepare all documents, presentations, graphs, briefings, and worksheets
  • Experience managing relationships with external software vendors, a distributed technology organization, and business partners
  • A passion for accuracy and translating insights into a compelling narrative; able to maintain a balance between the details and the larger picture
  • Excellent written and verbal communication
  • Superb relationship building skills
  • Work collaboratively w/small teams
  • Ability to handle multiple assignments concurrently
  • Comfortable in working in highly iterative and somewhat unstructured environment

Not Required but preferred experience:

  • Experience working with the following business groups: Travel, Mail Services, Enterprise Business Resilience
  • Knowledge of and passion for technology and industry best practices (AI, ML etc.)
  • Experience working in a global company with senior management in a different time zone

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.