Sr. Analyst, Quality – CCS

Kraft Heinz, The Company

The Kraft Heinz Company is the fifth largest food and beverage company in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We are a globally trusted producer of delicious foods for 150 years, and we provide high quality, great taste and nutrition for all eating occasions whether at home, in restaurants or on-the-go. The Kraft Heinz Company manufactures and markets food and beverage products in the United States, Canada, Europe, the Middle East, Africa, Latin America, Australia and throughout Asia-Pacific.  Our products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, and other grocery products, as well as infant and nutrition products.

As one of the world’s largest food and beverage companies, we are proud to spark joy around mealtimes with a global portfolio of more than 200 brands. Our iconic brands include Kraft, Oscar Mayer, Heinz, Philadelphia, Lunchables, Velveeta, Planters, Maxwell House, Capri Sun, Ore-Ida, Kool-Aid, Jell-O, Cracker Barrel, Classico, and McCafe, among others. We sell products through our own sales organizations and through independent brokers, agents, and distributors to convenience stores, drug stores, value stores, bakeries, pharmacies, mass merchants, club stores, foodservice distributors, and institutions (e.g., hotels, restaurants, hospitals, health care facilities, and certain government agencies) as well as to chain, wholesale, cooperative, and independent grocery accounts.

No matter the brand, we are united under one vision: To Be the Best Food Company, Growing a Better World. Bringing this vision to life are our 39,000+ teammates around the world, making food people love. Together, we help provide meals to those in need through our global partnership and commitment with Rise Against Hunger. And we also stand committed to sustainability, and the health of our planet and its people. Every day, we are transforming the food industry with bold thinking and unprecedented results. If you share our passion -- and are ready to create the future, build on storied legacy, and participate as a conscientious global citizen -- there’s one thing to do: join us.

Our culture of Ownership, Meritocracy and Collaboration

We’re not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry intern to senior leader -- to own their work. We believe that we share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – and we apply this to every situation, every day. As part of Kraft Heinz, you’re supported to grow and achieve. You’re recognized and rewarded for outstanding performance at every level. You’re given opportunity to leave a mark and build a legacy. But you won’t do it alone. You’ll be supported by a thriving group of teammates in over 40 countries around the world, and our collective, collaborative spirit fuels our incredible progress every day.

Job Summary

In this role, the individual will assist assigned sites in developing, implementing, and maintaining quality systems in compliance with applicable KHC policies, regulatory requirements, and third-party standards. This person will support plants in achieving Quality KPIs through participation in root cause activities, corrective and preventive action, and continuous improvement initiatives.  This position provides quality systems leadership and support for issue resolution at assigned sites as needed.  This individual will be responsible for providing guidance to assigned sites during internal and external audits, and may participate in HACCP validations, micro program assessments, allergen validations, and plant process audits. A successful candidate should have multiple functional job experiences and have experience utilizing Lean 6 Sigma tools.  

Essential Functions & Responsibilities  ​​

• This role provides will also have the opportunity to serve as the business unit lead for assigned key quality systems initiatives.  This individual will serve as the primary point of contact for internal sites, and as a subject matter expert for selected external partners.  This person will be responsible for educating BU Quality staff in support of the identified quality systems initiative. 

• Position offers the candidate to develop/enhance skills in Decision Quality, Risk Assessment & Management, Standing Alone, and Influencing without authority. 

Lead Quality Systems Improvement: 

• Plant Programs-GMPs, QPEs, Security Assessments, Allergen Assessments, Lab Proficiency 

• HACCP Compliance and Execution 

• Weight Control Ongoing Execution and Compliance 

• Regulatory Contacts 

• Assisting with plant responses to regulatory issues – NR’s, MID, PFF and Label Claims 

• Perform On site Golden rules assessments

• Support quarterly traces for TE POD.

• Review and approved exceptions for TE POD.

• Support KHMS FSQ Pillar and journey per specific goals.

Own Auditing Readiness: 

• Assure plants are always audit ready. 

• New EM/Supplier site assessment and development 

• Certified Supplier program management 

• FSSC/QCMS Program Leadership 

• Plant Audit Preparation and Corrective Action Responses 

• Quality Chain Audit Responses 

Lead Continuous Improvement and training initiatives: 

• Plant visits – document observations and create actionable follow-ups. 

• Execution and Planning Category improvement plans 

• Training and Development of Plant Quality and support 

• Management of the Quality Training Program 

• Support to drive an improvement on the quality losses journey.

Support to category and communication: 

• Special Situations Investigations (Boots on the ground) 

• Support major nonconformities RFCA

• Communication to Category Quality 

• Communication with key Shared Services 

• Support improvement plans to address consumer dissatisfiers 

• Assist and support Innovation monthly connects

Expected Experience & Required Skills 

• Bachelor’s degree in food science, or related field. 

• Minimum 3-5 years’ experience in quality, R&D, or operations.    

• Green Belt/Black Belt/Certified Quality Engineer 

• Familiarity with Kraft Quality Policies and Procedures is preferred 

• Experience with ISO, and/or FSSC 22000 beneficial. 

• Capable of managing multiple priorities and plants. 

• Ability to influence key internal and external business partners, assess and manage risk, and communicate across the supply chain required. 

• Willing to travel 40-50%.

Work Environment & Schedule 

Candidate must be able to travel independently, have the ability to drive a vehicle, fly commercially and be located near a major airport. Travel required 40-50%. This position is considered a ​Field based environment; role requires frequent travel to customer locations, stores, manufacturing facilities, etc.​ Additionally, this role requires first shift work, however, flexibility is required based on plant requirements. 

Physical Requirements  

Physical demands include but not limited to 

• ​​Occasional – activity or condition sustained up to 1/3 of working hours; upright stance, keyboard or text input; sedentary – occasionally exerting 0-10 lbs. of force; limited movement from workstation for brief periods of time. ​