Sr. Analyst, Market Intelligence (f/m/d)

We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

The Market Intelligence Senior Analyst will play a critical role in gathering, analyzing, and interpreting market data to support strategic decision-making across the organization. This individual will provide insights into market trends, competitor activities, and industry dynamics to help shape business strategies. The ideal candidate has developed professional expertise through years of experience and is proficient in applying company policies and procedures to resolve a variety of issues. They will often work independently with minimal guidance, using subject matter expertise to analyze data, identify trends, and recommend solutions to complex problems that drive strategic impact.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

• Market Research & Analysis:

  • Conduct in-depth research on industry trends, competitive landscape, and emerging opportunities.

  • Gather, synthesize, and interpret qualitative and quantitative market data to inform decision-making.

  • Use judgment to evaluate multiple factors when analyzing market data and identifying actionable insights.

• Competitive Intelligence:

  • Monitor competitor activities, market positioning, and business strategies.

  • Maintain up-to-date competitive intelligence reports and dashboards.

  • Leverage subject matter expertise to assess competitive risks and recommend strategic responses.

• Strategic Support:

  • Provide data-driven insights to support product development, market entry strategies, and business growth initiatives.

  • Recommend ways to optimize processes and methodologies based on analytical findings and industry best practices.

• Collaboration & Reporting:

  • Work closely with cross-functional teams, including marketing, sales, and finance, to align market intelligence efforts with business goals.

  • Prepare reports, presentations, and dashboards to communicate findings to senior leadership.

  • Exercise independent judgment to prioritize insights that are most relevant to decision-making processes.

• Tools & Technology:

  • Utilize market research databases, CRM systems, and analytical tools to enhance market intelligence capabilities.

  • Identify and recommend new tools and methodologies for improved data analysis.

  • Evaluate the effectiveness of current tools and suggest improvements to streamline research and reporting processes.

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you have:

• Education: Bachelor’s degree in Business, Economics, Marketing, Data Analytics, or a related field. An advanced degree is a plus.

• Experience: 3-5 years of experience in market intelligence, business analysis, competitive research, or strategic planning, with the ability to resolve a variety of challenges using established policies and procedures.

• Analytical Skills: Strong ability to interpret complex data, apply subject matter expertise, and provide actionable insights to improve business strategies.

• Technical Proficiency: Experience with market research tools, business intelligence software, and data visualization platforms.

• Communication: Strong written and verbal communication skills, with the ability to present findings clearly and persuasively to stakeholders.

• Strategic Thinking: Ability to analyze situations using a variety of factors, recommend data-driven improvements, and enhance current research methodologies.

Key Competencies:

• Analytical Thinking

• Business Acumen

• Market Research Proficiency

• Data Interpretation

• Cross-Functional Collaboration

• Adaptability and Innovation

• Independent Problem Solving

• Process Improvement

• Decision-Making and Judgment

Power the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.