Position Summary: This role involves a variety of tasks aimed at facilitating aftermarket sales processes, ensuring accurate documentation, and maintaining comprehensive management information systems (MIS). This role is crucial in supporting our field engineers and ensuring the smooth operation of service-related activities. This role is vital for enhancing service efficiency and ensuring that our field engineers have the necessary support to deliver exceptional service to our customers.
Responsibility:
This position shall be responsible for
- Preparation of Quotations
- Preparation of Performa Invoices
- New Customer Addition
- Preparation of Spares / Service Quotations
- Preparation of Credit Approval documents and agreements
- Monthly Shipment Plan to Service
- Preparation & Maintenance of MIS related to Service
- Data preparation, MIS, and data entry into ERP system
- Machine LTV (Life Time Value) aftermarket report preparation
- AOP & LRP Preparation Support
Basic Qualification & Competencies
Education: Diploma / Bachelor of Engineering (Mechanical, Production, Electrical)
Experience: 4+ years of experience in service coordination or a related field is preferred.
Proficiency in MS Office Suite and experience with ERP systems.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team environment.
Who we are:
Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating (“MRO”) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems.
EEO: The policy of Milacron is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. We are committed to being an Equal Employment Opportunity (EEO) Employer and offer opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@milacron.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.