About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An urban retreat steeped in historic beauty. Stroll the city’s biggest private garden – a tranquil haven of statues, fountains and centuries-old trees – or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence.About the role
Four Seasons Hotel Firenze is currently looking for a motivated Spa Receptionist Intern to join our Team for a six-months internship starting from June 2026. The Spa Receptionist Intern will welcome guests and deal with all enquiries, being knowledgeable about treatments, products and services offered as well as pricing. This position will schedule treatments to maximize use of time within the Spa schedule.
What you will do
Provide an enjoyable, relaxed and peaceful spa experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.
Greet and welcome guests with a warm smile and with professionalism, escort them to the changing room and/or to the treatment/ pool/gym area.
Support in inspecting any spa area making sure standards of hygiene, cleanliness and tidiness are followed. Contact promptly the management team if needed.
Make reservations for facial and body treatments and organize therapists’ appointments accordingly.
What you bring
Service passion about delivering true genuine guest experiences.
Attention to detail, strong interpersonal skills and a team work approach.
Reading, writing and oral proficiency in English and Italian.
What we offer:
• Monthly allowance and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Schedule & Hours:
• This position is full time and available from June 2026, for six months. Successful candidates must hold legal authorization to work in Italy at the time of application.