About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
About the role
- Assist in the kitchen, contributing to the overall success of the outlet, in accordance with corporate F&B guidelines, Hotel F&B standards and financial goals.
- 协助厨房贡献于酒店整体成功，按照公司餐饮指导方针，酒店餐饮水平和财务目标。
What you will do
- Assists in the preparation and updates of individual Departmental Operations Manuals.
- Assists to conduct regular communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.
- 协助进行常规沟通会议，确保在必要时部门概述和会议有效的进行。
- Provides a courteous and professional service at all times.
- Ensures that employees also provide excellent service to internal customers in other departments as appropriate.
- 确保员工恰当的为其他部门的内部顾客提供卓越的服务。
- Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.
- 使用礼貌和有效的方式处理顾客和员工的咨询，如果没有找到及时的解决方案，要对投诉和问题作出申报，同时提供及时跟进。
- Maintains positive guest and colleague interactions with good working relationships.
- Maximises employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
- 通过使用多项技能，多项任务和灵活的调度使员工生产力最大化，从而达到企业财务目标和顾客期望。
- Focus attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.
- 在可接受的标准内集中精力提高生产力水平和谨慎管理工薪成本/效用成本，确保优化调度和所有设备的能源效率。
What you bring
- Education background preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required.
- 酒店/餐厅管理或者烹饪艺术专业相关的学位，或者需要同等相关经验。
- Minimum two years’ previous experience in culinary as assistant manager positions.
- Requires a working knowledge of division operations.
- Working knowledge is generally learned on-the-job.
- Requires ability to operate computer equipment and other food & beverage computer systems.
- Requires the ability to operate and utilize culinary production equipment and tools effectively.
- Requires reading, writing and oral proficiency in the English Language.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Schedule & Hours:
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